Branch Operations Manager
Stewart Title
full-time
Posted on:
Location Type: Office
Location: Omaha • New York • United States
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About the role
- Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction
- Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation
- Supervises the day-to-day activities of employees responsible for operational tasks
- Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results
- Provides leadership to managers, supervisors and/or individual contributors
- Accountable for the performance and results of multiple related teams
- Develops departmental plans, including business, production and/or organizational priorities
- Decisions are guided by resource availability and Stewart objectives
- Applies knowledge of key business drivers and the factors that maximize department performance
- Guided by functional or regional business plans, impacts the department results by supporting and funding of projects, products, services and/or technologies
- Identifies and solves complex, operational and organizational problems leveraging resources within or outside the department
- Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers
- Manages multiple related teams, sets departmental priorities and allocates resources to align with business objectives and annual plan
Requirements
- Bachelor’s degree in relevant field preferred
- Typically requires 8+ years of related work experience
Benefits
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipsupervisionproblem solvingnegotiationpersuasionresource allocationperformance managementcustomer satisfactionorganizational planningdecision making
Certifications
Bachelor’s degree