Provides Nationwide title services and supports real estate transactions by overseeing operational functions related to providing title services to customers
Manages and leads teams who perform a wide range of duties related to title operations and provide support to branches to clear title
Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure compliance, policy adherence, production goals, and timelines are met
Manages individual contributors and/or supervisors and is accountable for team performance and results
Assesses departmental priorities to address resource and operational challenges and adapts plans to meet short-term objectives
Reviews team ability to achieve service, quality, and timeliness objectives and identifies/solves technical and operational problems
Applies understanding of the business and how own area integrates with others; performs other duties as assigned by management
Requirements
Typically requires 8+ years of related work experience
Bachelor’s degree in relevant field preferred
Experience managing and leading teams and/or supervisors
Knowledge of title operations and real estate transactions
Experience partnering with Examining and Underwriting to ensure compliance and policy adherence
Ability to assess departmental priorities, address resource and operational challenges, and solve technical/operational problems
Familiarity with production goals, timelines, and quality/service objectives