As an Account Coordinator you will assist with managing client product and business portfolios.
This position encompasses the administration of client activity relating to composing client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets.
The role works closely with clients, suppliers, and internal teams to best meet client needs.
The Account Coordinator is the primary person responsible for following and managing an order from inception to payment.
Communication, detail orientation, accountability, positivity, and time management are key to success.
You will ensue that client portfolios and sales teams align to and emulate the company’s policies, procedures, and behavioral expectations.
You will communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers.
You will assist with initiating quotes in support of client product requests.
You will receive, process and place client orders including scheduling shipment of goods via land, air and or sea.
You will own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans.
You will work with Corporate Depts to ensure orders are processed for billing in a timely manner and drive the prompt collection of invoices.
This role is responsible for working directly with clients and sales teams within the Sales Department, and closely coordinate with various departments within the corporate office.
You will have a dotted reporting line into the Sales Manager and report to the branch Office Manager.

Requirements

Associate degree in Business or related discipline + 2 years of experience required.
Bachelor’s degree in business or related discipline highly preferred
High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom highly preferred
Bilingual English/Spanish highly preferred
ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes of an organization highly preferred.
Ideally experience in a corporate sales and service environment is preferred

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order processingbudget managementproject trackingquality managementISO documentationReturn Material Authorizations (RMA)sales coordinationclient correspondencesupply chain knowledgeERP systems

Soft Skills

communicationdetail orientationaccountabilitypositivitytime management