Stellar Health

Manager

• Own the Performance Strategy: accountable for meeting medical group performance targets
• Executive Storytelling & Influence: analyze complex performance data to generate strategic insights
• High-Stakes Relationship Management: serving as the trusted partner for your providers
• Operational Scalability & Design: identify where current workflows need to evolve
• Team Leadership: manage and mentor a team member
• Clinical Program Implementation: build partnerships with internal stakeholders for program implementation

Senior Manager, Provider Success – ACO

Data Analyst

• Bridge the gap between massive, longitudinal payer data sets and granular Stellar application data.
• Design and maintain sophisticated data products.
• Ensure our reporting accounts for n-size volatility and population shifts.
• Convert complex analytical findings into compelling "business stories."
• Collaborate with Product Data Scientists and Analytics Engineers to harden our data infrastructure.
• Actively raise the technical bar for the analytics team.

Senior Data Analyst II

• Own the medical group performance towards targeted metrics for an assigned portfolio of providers, including chronic condition capture, quality performance. Develop and execute strategic, data-driven action plans for each provider group to close performance gaps and meet or exceed performance goals.
• Using sophisticated data analytics, own the analysis of provider performance data to actively generate strategic insights into underlying causes of performance gaps. Proactively identify & surface opportunities for performance improvement at the medical group and network level.
• Build and maintain strong, results-oriented relationships with provider executive leadership, clinical staff, and administrative teams. Serve as the trusted point of escalation for performance challenges, effectively resolving barriers that prevent providers from meeting targets. Ensure all providers are fully educated on the performance of their contracts, incentive structures, and the direct financial implications of their performance.
• Build strong partnerships with internal stakeholders to address cross-functional challenges, particularly with ACO Program Managers, Customer Success, Product Teams.
• Work with ACO leadership team to develop and implement best practices to drive performance and implement playbooks to scale operations.
• Travel on occasion to medical groups, up to 25% of time

Manager, Provider Success

Account Executive

• Conduct high volume of outreach via cold call (50+ calls per day), email and LinkedIn to build relationships with Doctor's offices targeted to be in our Network
• Work with sales leadership to develop an outreach plan and prioritization of a target list of Doctor's offices, leveraging sales intelligence tools as needed
• Prospecting will be across a diversified set of Doctor's offices, both geographically and by structure (including but not limited to, independent primary care practices, large medical groups, and hospital systems)
• Achieve monthly quotas of qualified opportunities, both in terms of activity quota and signed Doctor's offices (primary care) via executed contracts
• Capture and storage of the executed contract with the Doctor’s office
• Innovate and test creative ways to gain access and trust to the Doctor’s office decision makers
• Transition onboarded provider to the appropriate next stakeholder in our sales process, our Provider Success Team, by scheduling the onboarded Doctor's office for an account training session.
• Efficiently nurture prospects over the course of 2-5 meetings, otherwise quickly moving to higher impact opportunities
• Use data-driven metrics for evaluating and improving the impact of your outreach efforts and reporting to Sales leadership on lead generation metrics
• Communicate the Stellar value proposition in concise and easy to consume manner that is reflective of the limited time availability of primary care practice staff
• Collaborate with peers, account executives, and sales leadership to innovate and improve our outreach strategies that yield improved conversion rates
• Collect and track information that provides sales intelligence for our team, organizing and categorizing sales lead information into our CRM (Salesforce).