
Account Manager, Infrastructure
Stellar Development Foundation
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
Visit company websiteExplore more
Salary
💰 $145,000 - $205,000 per year
About the role
- Manage a portfolio of infrastructure partnerships across RPC node providers, validators, indexers, analytics providers, and compliance/risk data vendors — serving as the primary point of contact and relationship owner for each.
- Develop deep familiarity with each partner's technical capabilities, roadmap, and service offerings, and translate that knowledge into actionable insights for internal SDF teams including engineering, product, and ecosystem.
- Conduct regular partner reviews to assess performance, surface gaps in coverage or capability, and identify areas where partners can expand their footprint within the Stellar ecosystem.
- Drive expansion of partner relationships by identifying new use cases, advocating for Stellar integrations, and coordinating with BD leadership on commercial terms or grant structures where applicable.
- Monitor the health of the infrastructure ecosystem, flagging risks such as validator concentration, data provider outages, or indexer coverage gaps, and working proactively with partners to resolve them.
- Collaborate cross-functionally with SDF's product, engineering, and developer relations teams to ensure partner capabilities align with the evolving needs of builders on the Stellar network.
- Support onboarding of new infrastructure partners, including scoping integration requirements, coordinating technical introductions, and tracking progress through to launch.
- Maintain accurate and up-to-date records of partner status, communications, and pipeline activity in CRM systems; provide regular reporting to BD leadership on portfolio health.
- Stay current on trends in blockchain infrastructure — including developments in data availability, node infrastructure, on-chain analytics, and compliance tooling — and bring relevant insights back to internal teams.
- Represent SDF at industry events and partner meetings, building relationships across the infrastructure provider community and positioning SDF as a thoughtful and engaged foundation partner.
Requirements
- 3-6 years of experience in account management, partnerships, or business development, ideally in a technology, fintech, or blockchain/Web3 environment.
- Demonstrated success managing multiple concurrent relationships, with a track record of expanding accounts and driving measurable outcomes.
- Working knowledge of blockchain infrastructure concepts, including validators/consensus mechanisms, RPC nodes, indexers, and on-chain data — you don't need to be an engineer, but you need to hold your own in a technical conversation.
- Familiarity with data and analytics platforms, particularly those used in financial services contexts such as market data feeds, trading analytics, or compliance/risk tooling.
- Strong communication and relationship management skills, including the ability to translate technical topics for non-technical audiences and vice versa.
- Experience working cross-functionally, coordinating between technical and commercial teams to move initiatives forward.
- Comfort with ambiguity and a builder's mindset - SDF is a lean organization and this role requires initiative, creative problem-solving, and the ability to define processes where they don't yet exist.
- Proficiency with CRM tools (e.g., Salesforce, HubSpot) and a disciplined approach to pipeline and account documentation.
Benefits
- Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependants
- Flexible time off + 15 company holidays including a company-wide holiday break
- Up to 12 weeks of paid parental leave for both non-birthing and birthing parents, as well as up to 14 weeks of paid pregnancy leave for birthing parents
- Gym reimbursement ($80 per month)
- Life & ADD (up to $50K)
- Short & Long term disability
- 401K with 4% match
- Health & Dependent Care FSA Accounts
- Commuter benefits with $250/month employer contribution
- Health Savings Account (HSA) with monthly employer contribution
- Family building benefits through Kindbody
- Wellbeing benefits (One Medical, Rightway, Headspace)
- L&D budget of $1,500/year
- Daily lunch and snacks in office
- Company retreats
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementbusiness developmentblockchain infrastructurevalidatorsRPC nodesindexerson-chain datadata analyticscompliance toolingtrading analytics
Soft Skills
communication skillsrelationship managementcross-functional collaborationinitiativecreative problem-solvingability to work with ambiguitytranslating technical topicsbuilder's mindsetorganizational skillstracking progress