Stellar Development Foundation

Solutions Engineering Manager

Stellar Development Foundation

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $172,000 - $258,000 per year

About the role

  • Own and continuously refine Stellar’s Solutions Engineering program, including engagement models, partner tiering, and escalation paths.
  • Build, manage, mentor, and grow a team of Solutions Architects and Solutions Engineers, composed of both in-house team members and certified external collaborators.
  • Lead end-to-end technical partner engagements, from early discovery and solution design through production launch and ongoing support.
  • Serve as a senior technical escalation point for high-tiered partners, engaging directly when integrations require deeper architectural guidance or cross-functional coordination.
  • Provide hands-on architectural leadership, including:
  • Guiding system and integration design for complex or non-standard use cases.
  • Reviewing proposed architectures and technical trade-offs.
  • Helping derisk integrations through design reviews, targeted prototyping, or technical deep dives.
  • Set and uphold a high technical quality bar for enterprise integrations, ensuring solutions are secure, scalable, maintainable, and future-proof.
  • Collaborate closely with the Product and Engineering teams to surface recurring partner needs and tooling gaps, and inform roadmap prioritization based on real-world enterprise usage.
  • Design and scale repeatable engagement models, including partner tiering, SLAs, documentation standards, and feedback loops that allow the program to scale without sacrificing quality.
  • Oversee hiring, onboarding, training, and certification program for solutions engineers, both internally and across the Stellar partner ecosystem.
  • Represent SDF in strategic partner conversations, deep technical reviews, and selective onsite engagements with enterprise partners.
  • Continuously improve the Solutions Engineering program based on learnings from live integrations, postmortems, and evolving partner needs.

Requirements

  • Significant experience leading customer-facing engineering or solutions teams, ideally in blockchain, fintech, or financial infrastructure.
  • A strong technical background that enables you to lead architectural discussions, evaluate system-level trade-offs, and guide complex integrations, even if you are not writing production code on a daily basis.
  • Experience managing multi-disciplinary teams, such as Solutions Architects, Forward-Deployed Engineers, Partner Engineers, or similar roles.
  • Comfort operating in ambiguous, fast-evolving environments, where you are expected to help define structure, process, and best practices.
  • Excellent written and verbal communication skills, with the ability to translate between partner needs, technical constraints, and internal engineering and product priorities.
  • Experience working directly with enterprise or institutional partners, including senior technical stakeholders.
  • Willingness to travel occasionally for partner engagements.
  • A strong sense of ownership and accountability for program outcomes, not just individual engagements.
Benefits
  • Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents
  • Flexible time off + 15 company holidays including a company-wide holiday break
  • Up to 12 weeks of paid parental leave for both non-birthing and birthing parents, as well as up to 14 weeks of paid pregnancy leave for birthing parents
  • Gym reimbursement ($80 per month)
  • Life & ADD (up to $50K)
  • Short & Long term disability
  • 401K with 4% match
  • Health & Dependent Care FSA Accounts
  • Commuter benefits with $250/month employer contribution
  • Health Savings Account (HSA) with monthly employer contribution
  • Family building benefits through Kindbody
  • Wellbeing benefits (One Medical, Rightway, Headspace)
  • L&D budget of $1,500/year
  • Daily lunch and snacks in office
  • Company retreats
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
architectural designsystem integrationtechnical trade-offsprototypingdesign reviewsenterprise integrationsscalabilitysecuritymaintainabilityblockchain
Soft Skills
leadershipmentoringcommunicationcollaborationproblem-solvingaccountabilityadaptabilitycustomer-facingteam managementprocess definition