Stego Industries, LLC

Manager

• Collaborate with the Central Regional Vice President to identify, develop, and implement strategic plans for the achievement of individual and Midwest East Region goals and objectives
• Manage, lead, and oversee the Midwest East Region’s distribution and contractor relationships, and sales and market management strategies, processes, operations, and overall goal achievement
• Lead the achievement of Midwest East Region goals and objectives through effective processes, critical thinking, problem solving, and strategy implementation
• Ensure data-driven post-analysis of achievements and opportunities for growth using KPIs/BI tools
• Develop, manage, and maintain strong working relationships with key distribution contacts in the Region

Regional Manager

IT Support

• Be the first point of contact for all technical inquiries
• Serve as the first point of contact for all IT support requests
• Manage and troubleshoot O365 applications, including Outlook, SharePoint, Teams, and Exchange
• Utilize PowerShell & similar tools to perform advanced Office 365 admin tasks
• Handle the onboarding/offboarding of employees, reset MFA and configure new hardware
• Provide remote support using platforms like Atera/Splashtop
• Assist users with setting up devices and perform hardware repairs
• Work with third-party vendors to manage external system configurations and licensing
• Build strong working relationships and collaborate with other Information Systems team members and all Stego employees

Regional Manager

IT Support – Help Desk