Stego Industries, LLC

IT Support

• Be the first point of contact for all technical inquiries
• Serve as the first point of contact for all IT support requests
• Manage and troubleshoot O365 applications, including Outlook, SharePoint, Teams, and Exchange
• Utilize PowerShell & similar tools to perform advanced Office 365 admin tasks
• Handle the onboarding/offboarding of employees, reset MFA and configure new hardware
• Provide remote support using platforms like Atera/Splashtop
• Assist users with setting up devices and perform hardware repairs
• Work with third-party vendors to manage external system configurations and licensing
• Build strong working relationships and collaborate with other Information Systems team members and all Stego employees

IT Support – Help Desk