SteerBridge

Medical Director

• Oversee and ensure the quality and integrity of medical evaluations related to VA disability examinations.
• Support the mission to provide accurate, timely, and comprehensive assessments for veterans.
• Work onsite Monday, Wednesday, and Friday.

Customer Support

• Provide customer service and interpersonal communication skills to support the ICE law enforcement mission
• Maintain public and community relations by answering incoming calls and processing web tips
• Review, analyze, and process tips for further action
• Available during all times as necessary to augment federal staff

Customer Service Representative II

• Provide customer service and interpersonal communication skills to support the ICE law enforcement mission
• Maintain public and community relations by answering incoming calls and processing web tips
• Review, analyze, and process tips for further action
• Provide services around the clock every day of the year

Customer Service Representative

Call Center Representative

• Responsible for coaching agents, interacting with clients and other team members of the contact center team, and actively participate in improving the VEO Contact Center’s performance by assisting in balancing all workload requirements, responding in a positive manner to management requests for information or ideas that enhance the effective operation of the contact center or reinforcing training on matters regarding the contact center.

Medical Director

Customer Service Representative II

Customer Service Representative

Contact Center Supervisor