Director of Compliance

SteerBridge

Director of Compliance managing operational leadership of SteerBridge's Compliance Management System. Ensuring effective regulatory compliance in payment solutions for US Government and private sector.

Posted 7/1/2026full-timeVienna • Virginia • 🇺🇸 United StatesLead💰 $150,000 - $190,000 per yearWebsite

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Manage the day-to-day operation of SteerBridge's Compliance Management System (CMS) and ensure compliance activities are performed in accordance with internal policies and regulatory requirements.
Assist the Chief Compliance Officer in developing, implementing, maintaining, and enhancing enterprise compliance policies, standards, procedures, and governance documentation.
Oversee the Company's compliance monitoring and testing program, including documenting results, tracking findings, and validating corrective actions.
Oversee the Company's transaction monitoring program, ensuring alerts are reviewed, investigations are appropriately documented, and unusual or suspicious activity is escalated in accordance with established procedures.
Coordinate regulatory change management activities by identifying new or amended regulatory requirements and ensuring timely implementation throughout the organization.
Oversee consumer compliance activities related to applicable laws and regulations, including ECOA, FCRA, TILA, MLA, SCRA, E-SIGN, UDAAP, and other consumer protection requirements.
Manage the Company's complaints and error resolution program, including complaint investigations, trend analysis, escalation of material issues, and reporting to executive leadership and the issuing bank, as appropriate.
Oversee enterprise issue management activities by tracking compliance findings, corrective action plans, and remediation efforts through completion.
Oversee the day-to-day administration of the Company's BSA/AML, OFAC, fraud prevention, identity theft prevention, sanctions screening, customer due diligence, and financial crimes compliance activities while ensuring compliance with Company policies, issuing bank requirements, and applicable regulatory obligations.
Coordinate ongoing compliance oversight of critical third-party service providers, including Galileo, Mastercard, AWS, and other program partners, ensuring delegated compliance responsibilities are performed effectively.
Review new products, operational changes, marketing materials, customer communications, and business initiatives to identify compliance risks and recommend appropriate controls.
Develop and maintain compliance dashboards, Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and recurring management reports used to evaluate program effectiveness.
Prepare compliance reports, dashboards, key risk indicators (KRIs), and other management reporting for executive leadership, governance committees, and the Chief Compliance Officer.
Coordinate regulatory examinations, issuing bank reviews, internal audits, and independent compliance assessments, including document collection, response coordination, and remediation tracking.
Serve as the primary day-to-day compliance liaison with the issuing bank by coordinating requests, providing operational updates, supporting governance meetings, and facilitating issue resolution.
Maintain the Company's policy management program by ensuring policies and procedures remain current, accurately reflect business operations, and receive appropriate approvals.
Develop and deliver compliance training and awareness initiatives that promote a strong culture of compliance throughout the organization.
Provide regulatory guidance and compliance support to business units while fostering collaboration and proactive risk management.
Escalate material compliance, fraud, consumer protection, operational, or regulatory issues to the Chief Compliance Officer in accordance with established governance procedures.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in business, Finance, Risk Management, Criminal Justice, Law, or a related field.
Five (5) years of progressive compliance experience within the financial services, banking, fintech, or payments industry.
Three (3) years of leadership experience managing compliance programs or teams.
Demonstrated experience supporting regulatory examinations and issuing bank oversight.
Working knowledge of Compliance Management Systems, consumer financial regulations, and BSA/AML compliance.
CRCM Certification (or similar) (Preferred)
CAMS Certification (or similar) (Preferred)
Experience supporting or Banking-as-a-Service (BaaS) programs (Preferred)
Experience working with issuing bank partnerships and payment card products (Preferred)

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Life Insurance
401(k) Retirement Plan with matching
Paid Time Off
Paid Federal Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Compliance MonitoringTransaction MonitoringRegulatory Change ManagementIssue ManagementComplaint ResolutionRisk ManagementData AnalysisPolicy DevelopmentTraining DevelopmentGovernance Documentation

Soft Skills

CollaborationCommunicationProblem-SolvingLeadershipAnalytical Thinking

Certifications

CRCM CertificationCAMS Certification