State of Vermont

Reach Up Case Manager – Interim

State of Vermont

full-time

Posted on:

Location Type: Office

Location: Various • Vermont • United States

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Salary

💰 $28 - $43 per hour

Job Level

Junior

About the role

  • Reach Up is one of ESD's benefits programs. It provides financial assistance and coaching services for Vermont families meeting income eligibility criteria.
  • Reach Up Case Managers (RUCM) provide mission-driven coaching to help families identify and meet their goals.
  • Collaborate with families in a strength-based way through a coaching model.
  • Work with individuals and families who may be under extreme stress, have complex needs and are experiencing poverty.
  • Contribute to the development, cohesion and productivity of the team and support teamwork through open and honest communication.
  • Thrive in a busy work environment.
  • Open to learning new technology and evidence-based strategies.
  • Have a growth mindset, being flexible and adaptable in a changing work environment.
  • Recognize the historic inequities and racism in social and economic systems, and their impact on people today.

Requirements

  • Bachelor's degree in a human services, education and training or workforce development field AND one (1) year or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).
  • OR Associate's degree in a human services, education and training or workforce development field AND three (3) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).
  • OR High School diploma or equivalent AND five (5) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs) OR One (1) year or more as a Benefits Programs Specialist with the State of Vermont.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
case managementclient contacteligibility determinationprogram benefits interpretation
Soft Skills
coachingcollaborationcommunicationteamworkflexibilityadaptabilitygrowth mindsetstress management
Certifications
Bachelor's degreeAssociate's degreeHigh School diploma