Legal Support Lead Officer – Corporate Governance
Citi
Judicial Support Administrator 1 – Drive Legal Case Manager
State of Florida
part-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $19 per hour
Job Level
Junior
About the role
- Assist persons with a valid or suspended license to resolve outstanding traffic citations and license reinstatement efforts.
- Utilize multiple software and information systems to conduct research and determine eligibility for program services.
- Process program appointments by assigning requirements that will satisfy outstanding citations, closing citations, establishing payment plans, and setting aside license suspensions upon fulfillment of assigned requirements.
- Operate weekly court sessions, including Driver's License Assistance Court.
- Conduct appointment sessions online and at multiple court locations.
- Complete general office duties pertaining to the program.
- Establish and maintain effective working relationships with the judiciary, court system personnel, attorneys, law enforcement, and the public.
Requirements
- Bachelor's degree.
- One (1) year of related experience.
- Knowledge, Skills and Abilities (KSAs): Ability to understand and carry out oral and written instructions.
- Ability to communicate effectively, clearly and concisely, orally and in writing.
- Ability to multi-task, meet and deal effectively with the judiciary, and court administrative staff.
- Ability to deal with difficult court users using tact and good judgement.
- Must possess excellent customer service and interpersonal skills, displaying willingness to help others and maintaining a positive attitude at all times.
- Excellent organizational and time management skills.
- Must possess technological literacy in computer software systems such as, Microsoft Office, Teams, and video conferencing software such as Zoom.
- Ability to understand and adhere to court policies and procedures delineated in the employee handbook.
- Bilingual in English/Spanish or trilingual in English/Spanish/Creole is preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
license reinstatementtraffic citation resolutioneligibility determinationpayment plan establishmentcourt session operationappointment scheduling
Soft skills
effective communicationmulti-taskingcustomer serviceinterpersonal skillsorganizational skillstime managementtact and judgementpositive attitude
Certifications
Bachelor's degree
