Medical Support Operation Manager
The University of Kansas Health System
Regional Agency Manager
State National Companies (SNC)
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $100,320 - $150,480 per year
Job Level
Mid-LevelSenior
About the role
- Drive revenue growth by selling products or services through communication at agency locations
- Build new agency relationships through prospecting and manage all facets of existing relationships between Western National and independent agencies
- Analyze sales metrics and performance data to identify areas for improvement and develop strategies to increase sales effectiveness
- Manage agency production and claims experience through report analysis; review production and profitability with agency personnel and follow up to assure sales objectives are achieved
- Establish regular meeting schedules with each assigned agency through in-person visits to achieve corporate objectives
- Promote and provide training on company products and systems, including internet-based technologies and new sales techniques
- Act as liaison between agencies and company to communicate changes and develop opportunities for new and renewal sales
- Work with Agency Sales Team to meet annual sales and production plans and develop talking points and sales approach
- Research and recommend new agencies for appointment; recruit, interview, and assess agencies per guidelines
- Assist agencies in resolving complex complaints regarding underwriting, claims service, or other internal Western National areas
- Collaborate with underwriting to develop core strategies for agencies and support account-level decisions
- Lead sales presentations and negotiations with key clients and prospects
- Develop and implement growth plans with key agencies
- Continuously seek ways to improve sales processes, enhance team performance, and increase customer satisfaction
Requirements
- Valid and unrestricted driver’s license and acceptable driving record
- Ability to travel frequently (75 - 80%), including overnight state travel (15 - 200-mile radius) (territory is Western Washington)
- Property-and-casualty insurance company sales and marketing experience or equivalent agency-facing property-and-casualty industry experience
- Excellent written, verbal, and interpersonal communication skills
- Proficient use of various core systems, office and computer equipment, and software packages
- Proficient in negotiating and leveraging in business transactions
- Proficient verbal and written communication skills to clearly explain insurance terms, policies, and procedures to agency partners
- Ability to actively listen and understand customer needs and concerns
- Proficient understanding of insurance regulation and compliance requirements to ensure all sales activities adhere to legal standards
- Serve and co-lead project groups to assist in the evolution of coverage, policies, and procedures, and bring forward new ideas and innovation
- Proficient understanding of risk management concepts and how they apply to insurance products and client needs
- Bachelor's degree in business or marketing; experience in lieu of degree acceptable
