Director of Sales Operations
StartupTAP
full-time
Posted on:
Location Type: Hybrid
Location: Redlands • California • United States
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Salary
💰 $146,120 - $256,880 per year
Job Level
About the role
- Build and lead a sales operations organization spanning strategy, revenue operations, and business technology
- Foster accountability, collaboration, and execution excellence while developing talent and leadership capability
- Partner with senior leadership to design and optimize cross-functional sales and operational processes across all channels
- Drive measurable improvements in efficiency, scalability, and alignment to company objectives
- Oversee forecasting, reporting, pipeline management, and goal setting to ensure data-driven decisions and predictable performance
- Continuously refine processes to meet evolving market and business needs
- Lead the strategy and adoption of CRM and sales technology platforms
- Ensure tools and data insights empower sellers, streamline workflows, and accelerate business outcomes
- Guide organizational and process change with frameworks that engage stakeholders and drive adoption
- Align new systems and ways of working to strategic priorities
- Assess complex business challenges across functions, balancing risk and opportunity to make timely, high-impact decisions
- Delegate effectively while maintaining ownership of outcomes
- Serve as a trusted partner across the organization, aligning initiatives and removing barriers
- Drive company-wide collaboration toward shared goals
- Define and communicate key metrics that measure sales effectiveness, operational health, and revenue performance
- Lead the creation of reporting frameworks and dashboards that inform executive decisions
- Lead strategic sales planning, including territory design and goal setting, grounded in market insights and performance analytics
- Ensure plans translate into actionable, high-impact execution
Requirements
- 10+ years of experience in sales operations with demonstrated success leading multiple teams
- 8+ years of experience supporting enterprise sales providing solutions to businesses
- Proven track record implementing progressive processes and advanced technologies to optimize sales and marketing workflows in support of productivity and revenue growth
- Expertise in business process modeling, operations, and sales planning
- Successfully implemented CRM systems that improved lead tracking and increased sales conversion rates
- Developed automated campaigns that resulted in measurable increases in customer engagement and sales
- Analyzed sales data to identify underperforming areas and implemented strategies that led to improved performance
- Strong skills in metrics, performance management, and forecasting
- Experience leading cross-functional change initiatives
- Decisive and effective under risk and ambiguity
- Proven success managing matrixed teams and driving collaboration
- Strong leadership, communication, and stakeholder influence abilities
- Ability to travel domestically or internationally 25-50%
- Bachelor's degree in business, operations, or related field
- Must be authorized to work in the U.S. (visa sponsorship not available)
Benefits
- Industry-leading health and welfare benefits (medical, dental, vision)
- Life insurance for employees and families
- 401(k) and profit-sharing programs
- Minimum 80 hours vacation leave annually
- 12 paid holidays
- Professional development and growth opportunities
- Comprehensive total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales operationsbusiness process modelingsales planningCRM systemsdata analysismetricsperformance managementforecastingautomated campaignslead tracking
Soft skills
leadershipcommunicationstakeholder influencecollaborationdecisivenessaccountabilityexecution excellenceorganizational changestrategic thinkingteam management