StarTech.com

Account Manager

• The Senior Strategic Partner Manager is accountable for driving net-new partner growth by identifying, opening, developing, and scaling high-potential reseller and non-traditional partner relationships across North America
• Own the pursuit and development of a curated list of high-potential reseller and non-traditional partners
• Research target partners and develop a clear account pursuit strategy
• Identify relevant entry points and build outreach plans for each partner
• Engage decision-makers across executive, commercial, merchandising, vendor management, purchasing, sales, and operations teams
• Create commercial interest by connecting StarTech.com capabilities to the partner's business model, customer base, category gaps, and growth priorities
• Move partners from unknown or underdeveloped status into active business development conversations
• Develop clear partner growth plans that define where StarTech.com can win within each target partner and how the opportunity can scale beyond initial engagement
• Influence teams the role does not directly manage by providing clarity, context, urgency, and commercial rationale
• Drive Executive Visibility and Commercial Accountability by providing regular updates to leadership on partner pursuit progress, commercial traction, obstacles, revenue potential, and support requirements.
• Act as the internal quarterback across Product Management, Merchandising, Marketing, Content, Data & Analytics, Operations, Finance, Supply Chain, and Sales.

Senior Strategic Partner Manager

Systems Engineer

• Define and own the end-to-end system architecture across hardware, firmware, host software, and cloud platforms
• Architect a scalable, multi-tenant device management platform enabling remote updates, monitoring, and analytics
• Lead hardware architecture for USB-C, Thunderbolt (TB4/TB5), USB4, and power delivery systems
• Define firmware architecture including secure boot, remote firmware updates / OTA updates, device monitoring, telemetry, and diagnostics
• Establish and own security architecture across device and cloud ecosystems
• Translate product strategy into technical roadmaps, reference architectures, and scalable solutions
• Direct and manage external development partners (ODMs, firmware vendors, cloud teams)
• Conduct architecture and design reviews; act as the final technical decision-maker
• Partner cross-functionally with Product Management, Customer & Partner Success, Marketing and Customer Support teams
• Act as a technical evangelist supporting StarTech.com’s connected device vision internally & externally

Principal Systems Architect – Connected Devices

Data Analyst

• Analyze key business metrics to evaluate and improve strategic initiatives
• Translate data into actionable insights and recommendations
• Build data models and generate summary statistics using analytics tools
• Develop reports and dashboards using BI tools (e.g., Power BI)
• Collaborate with cross-functional teams to support business needs
• Communicate insights clearly to stakeholders at all levels
• Leverage AI and automation tools to improve efficiency
• Identify opportunities for continuous improvement and process optimization

Business Development Rep

• Identify, prospect, and onboard new channel partners, owning the full acquisition lifecycle.
• Develop and execute structured onboarding and enablement plans for strategic partners.
• Lead partner launch activities including training, product positioning, and go-to-market alignment.
• Execute outbound sales strategies to expand market reach and acquire new business.
• Build strong engagement with priority channel partners through consistent, multi-channel outreach.
• Identify and develop new end-customer opportunities through partner networks and direct prospecting.
• Build deep relationships with key stakeholders within distribution and partner organizations.
• Collaborate with partner sales teams to access and grow strategic end-customer accounts.

Senior Strategic Partner Manager

Principal Systems Architect – Connected Devices

Data Analyst

Business Development Manager