Robot Technician
Starship Technologies
LinuxUnix
Robot Technician
Starship Technologies
part-time
Posted on:
Origin: • 🇺🇸 United States • Missouri
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxUnix
About the role
- Maintaining the health of our global fleet of robots through daily maintenance and repair tasks including diagnosing unforeseen problems, troubleshooting equipment malfunctions, and repairing or replacing faulty equipment (tires, electronics, motors)
- Carrying out preventive maintenance activities and upgrades on robots and infrastructure
- Monitoring and servicing internal systems, running tests, completing reports, and completing updates or improvements to existing systems as appropriate
- Perform root cause analysis to identify causes of faults and develop solutions to prevent/solve underlying issues
- Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
- Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for and returned to their proper location after use
- Work with engineering team to identify potential improvements regarding robot health and design
- Assist Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights, providing operational and troubleshooting assistance related to Starship-provided devices, and acting as a Starship brand representative
- Occasionally support Operational Service team by assisting with Robot field rescues or operational services tasks when needed
- Other duties as assigned
Requirements
- A passion for robots and innovative technologies
- Currently pursuing a degree in Engineering or another related STEM field
- Previous experience in Technical Support and with any service desk application is beneficial, but not required
- Good knowledge regarding mechanics, electronics, and IT
- Knowledge of Unix/Linux systems, CLI tools, and scripting preferred, but not required
- Hobby projects in electronics or mechanics
- Previous experience in managing a large fleet of devices
- Excellent client-facing skills
- Self-starter; takes initiative, can work without supervision and begin projects independently
- Movement ability to frequent usage of wrists, hands and finger dexterity (constant typing) and full-body exertion while wrangling the robot fleet
- Occasional lifting of items with weight up to 70 lbs
- Comfortable riding an ebike on various terrain
- Only candidates who send resumes will be considered; include availability when applying
