Starship Technologies

Robotics

• Maintaining the health of our global fleet of robots through daily maintenance and repair tasks, diagnosing unforeseen problems, troubleshooting equipment malfunctions, and repairing or replacing faulty equipment (tires, electronics, motors)
• Carrying out preventive maintenance activities and upgrades on robots and infrastructure
• Monitoring and servicing our internal systems, running tests and completing reports, and completing updates or improvements to existing systems as appropriate
• Perform root cause analysis to identify the causes of faults or problems and systematically develop a solution to prevent/solve underlying issues
• Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
• Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for and returned to their proper location after use
• Work with our engineering team to identify any potential improvements regarding robot health and design
• Assist our Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights to understand any service-related issues, provide operational and troubleshooting assistance related to Starship-provided devices, and act as a Starship brand representative while interacting with clients
• Occasionally support our Operational Service team by assisting with Robot field rescues or operational services tasks when needed
• Other duties as assigned

Robot Technician

• Maintain the health of the robot fleet through daily maintenance and repair tasks (diagnose problems, troubleshoot malfunctions, repair/replace parts such as tires, electronics, motors)
• Carry out preventive maintenance activities and upgrades on robots and infrastructure
• Monitor and service internal systems, run tests, complete reports, and implement updates or improvements
• Perform root cause analysis and develop solutions to prevent/solve underlying issues
• Accurately document tasks and service concerns using appropriate applications/tools
• Maintain a clean and organized hub; perform spare parts inventory audits twice a week and ensure tools are returned to proper locations
• Work with engineering to identify potential improvements regarding robot health and design
• Assist Operational Team, vendors, and merchants with in-person support, weekly Merchant Preflights, and troubleshooting of Starship-provided devices
• Occasionally support Robot field rescues or operational service tasks
• Other duties as assigned

• Maintain the health of the robot fleet through daily maintenance and repair tasks, including diagnosing unforeseen problems and repairing or replacing faulty equipment (tires, electronics, motors)
• Carry out preventive maintenance activities and upgrades on robots and infrastructure
• Monitor and service internal systems, run tests, complete reports, and apply updates or improvements to existing systems
• Perform root cause analysis to identify causes of faults and develop solutions to prevent/solve underlying issues
• Accurately document all tasks and partner/internal messaging related to service concerns or robot-related issues using appropriate applications/tools
• Maintain a clean and organized hub, perform spare parts inventory audits twice a week, and ensure tools are returned to their proper location after use
• Work with the engineering team to identify potential improvements regarding robot health and design
• Assist Operational Team and vendors/merchants by providing in-person assistance, performing weekly Merchant Preflights, and acting as a Starship brand representative
• Occasionally support Robot field rescues or operational services tasks when needed
• Other duties as assigned

• Maintaining the health of our global fleet of robots through daily maintenance and repair tasks (diagnosing unforeseen problems, troubleshooting equipment malfunctions, repairing or replacing faulty equipment like tires, electronics, motors)
• Carrying out preventive maintenance activities and upgrades on robots and infrastructure
• Monitoring and servicing internal systems, running tests and completing reports, and completing updates or improvements to existing systems as appropriate
• Perform root cause analysis to identify causes of faults or problems and systematically develop solutions to prevent/solve underlying issues
• Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
• Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for and returned to their proper location after use
• Work with engineering team to identify potential improvements regarding robot health and design
• Assist Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights to understand service-related issues, provide operational and troubleshooting assistance related to Starship-provided devices, and act as a Starship brand representative while interacting with clients
• Occasionally support Operational Service team by assisting with Robot field rescues or operational services tasks when needed
• Other duties as assigned

• Maintaining the health of our global fleet of robots through daily maintenance and repair tasks including diagnosing unforeseen problems, troubleshooting equipment malfunctions, and repairing or replacing faulty equipment (tires, electronics, motors)
• Carrying out preventive maintenance activities and upgrades on robots and infrastructure
• Monitoring and servicing internal systems, running tests, completing reports, and completing updates or improvements to existing systems as appropriate
• Perform root cause analysis to identify causes of faults and develop solutions to prevent/solve underlying issues
• Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
• Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for and returned to their proper location after use
• Work with engineering team to identify potential improvements regarding robot health and design
• Assist Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights, providing operational and troubleshooting assistance related to Starship-provided devices, and acting as a Starship brand representative
• Occasionally support Operational Service team by assisting with Robot field rescues or operational services tasks when needed
• Other duties as assigned

• Maintaining the health of our global fleet of robots through daily maintenance and repair tasks (diagnosing, troubleshooting, repairing or replacing parts such as tires, electronics, motors)
• Carrying out preventive maintenance activities and upgrades on robots and infrastructure
• Monitoring and servicing internal systems, running tests, completing reports, and performing updates or improvements
• Perform root cause analysis to identify causes of faults and systematically develop solutions
• Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
• Maintain a clean and organized hub, perform spare parts inventory audits twice a week, and ensure all tools are accounted for and returned
• Work with engineering team to identify potential improvements regarding robot health and design
• Assist Operational Team and vendors/merchants by providing in-person assistance, performing weekly Merchant Preflights, and acting as a Starship brand representative
• Occasionally support Robot field rescues or operational services tasks
• Other duties as assigned