Customer Success Manager
Work Truck Solutions
Client Success Manager
StarRez, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 per year
Job Level
Junior
About the role
- We are looking for a driven and customer-focused Client Success Manager to join our growing team.
- You'll be instrumental in ensuring our university and property management clients experience the full value of our platform.
- From onboarding new partners to fostering long-term relationships and facilitating contract renewals, you’ll play a key role in client satisfaction and retention.
- You'll collaborate closely with the sales and operations teams to deliver an outstanding customer experience that supports the ongoing success of our partners in the off-campus housing ecosystem.
Requirements
- 1+ year of experience in customer service or client-facing roles
- Strong verbal and written communication skills
- Excellent relationship-building and interpersonal abilities
- Detail-oriented with strong analytical and problem-solving skills
- Comfortable working independently in a remote environment
- Experience using CRM tools (e.g., Salesforce, HubSpot).
Benefits
- Full benefits including health care
- Paid time off
- Life insurance
- 401k plan with company match for eligible team members.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer-focusedrelationship-buildinginterpersonal abilitiesanalytical skillsproblem-solving skillsdetail-orientedstrong verbal communicationstrong written communication
