STARLIMS

Manager

• Administrative Support – scheduling meetings, preparing reports, and maintaining audit and CAPA schedules.
• Audit Support – prepare for internal and external quality audits by organizing documentation and ensuring compliance with relevant standards (ISO 9001 and ISO 27001) and HIPAA and GDPR regulations.
• Process Support – Assist in implementing and monitoring quality processes and systems to ensure they meet organizational standards and objectives.
• Training and Compliance - Manage internal employee training in the STARlearn (LITMOS) system, provide data on training completion rates, create training modules as needed, and ensure training is completed promptly.
• Data Collection and Analysis – Gather and organize quality-related data to support internal audits, management reviews, and continual improvement efforts.
• Continual Improvement – participate in projects aimed at improving the efficiency and effectiveness of the quality and information security management systems.

Quality Manager – ISO 9001, ISO 27001 Specialist

Sales

• Define and execute the North American sales strategy aligned with corporate goals and market dynamics
• Lead, mentor, and grow a team of Account Executives, and Account Managers
• Own and exceed regional revenue targets; manage forecast accuracy, pipeline development, and sales cycle performance
• Cultivate relationships with enterprise customers and key stakeholders
• Identify new verticals, geographies, and partnership opportunities for growth
• Work closely with Marketing, Product, Customer Success, and Professional Services to drive a cohesive go-to-market approach
• Provide clear and consistent reporting on sales metrics, KPIs, and forecasts to executive leadership

Sales Manager

Compliance

Manager – Quality and Regulatory Affairs

• Define and execute the North American sales strategy
• Lead, mentor, and grow a team of Account Executives and Sales Engineers
• Own and exceed regional revenue targets
• Cultivate relationships with enterprise customers and key stakeholders
• Identify new verticals, geographies, and partnership opportunities for growth
• Work closely with Marketing, Product, Customer Success, and Professional Services
• Provide clear and consistent reporting on sales metrics, KPIs, and forecasts to executive leadership

Quality Manager – ISO 9001, ISO 27001 Specialist

Sales Manager

Manager – Quality and Regulatory Affairs

Director of Sales