Implementation Specialist

STARLIMS

Implementation Specialist managing client software deployments for STARLIMS in GMP-regulated environments. Delivering training and resolving technical issues during the implementation lifecycle.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureOracleSQL

About the role

Key responsibilities & impact

Lead customer deployments in GMP-regulated environments, including project coordination, installation, documentation, and validation support.
Deliver core team training, configuration activities, and end-user / administrative training.
Conduct product demonstrations and on-site or remote technical seminars.
Resolve software and related hardware issues for current customers via on-site visits, phone, email, and remote sessions.
Partner with clients to align operational data, configurations, test methods, and reports with their QC Microbiology workflows.
Contribute to documentation, training materials, and project plans.
Manage multiple projects and assignments simultaneously, including pre-sales scoping and sales-to-service transitions.

Requirements

What you’ll need

Bachelor's degree, preferably in Life Sciences, Lab Systems, or Pharma IT.
Excellent written and verbal communication, client consulting, and time-management skills.
Ability to work independently across multiple concurrent projects.
3+ years in Quality Control microbiology or a related industry.
BS in Biology, Microbiology, Chemistry, or related life-science field.
Beginner-to-intermediate exposure to SQL Server, Oracle, Windows Server, Crystal Reports, Windows 10/11 administration, networking, software/testing lifecycle, or Azure DevOps.
3+ years implementing software systems in regulated laboratory or pharmaceutical production environments (or software engineering experience).
BS in Computer Science or related IT field.
Experience implementing QC systems (environmental monitoring, final release, in-process control).
Hands-on experience with one or more LIMS / lab software platforms such as LabWare, LabVantage SQL*LIMS or Sapphire, ThermoFisher Sample Manager, Novatek NOVA LIMS, Velquest SmartLab, Waters Empower, Labtronics Nexxis ELN, or LIMSLink.
Foundational scientific knowledge in biology, microbiology, or chemistry, with willingness to deepen domain expertise.

Benefits

Comp & perks

Competitive health and Wellness (medical, dental, and vision)
Retirement plan with matching company contribution
Life Insurance and Disability/Income Protection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQL ServerOracleWindows ServerCrystal ReportsWindows 10Windows 11networkingsoftware lifecycleAzure DevOpsLIMS

Soft Skills

written communicationverbal communicationclient consultingtime managementindependent workproject management