Starbucks

Senior Partner Relations Investigator

Starbucks

full-time

Posted on:

Location Type: Remote

Location: WashingtonUnited States

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Salary

💰 $104,100 - $196,500 per year

Job Level

About the role

  • Lead and manage complex internal investigations related to potential partner misconduct, including, but not limited to, discrimination, harassment, and retaliation
  • Create and execute on investigation plans, find, review and analyze information, conduct interviews, prepare investigation reports and presentations, and maintain investigation records
  • Provide recommendations on remedial actions as a result of investigations that maintain a respectful culture and support the culture of compliance
  • Develop trust and rapport and influence business partners
  • Work independently and partner cross-functionally with various Business Units/Business Functions as needed to build trust and effectuate collaborative partnerships across the organization
  • Model respectful and empathetic behavior in the face of difficult and uncomfortable situations surrounding an investigation
  • Provide investigative consultation to help build capability to ensure consistency and quality of investigations across the organization - guiding & supporting cross-functional peers in investigations of lower risk matters
  • Conduct regular assessments on the potential causes of misconduct and recommend areas to be reviewed to prevent/minimize similar instances from occurring again

Requirements

  • B.S., B.A. with at least 5 years of experience conducting legal/compliance investigations in a private sector/public sector environment
  • Experience conducting internal investigations including intake, determination if an investigation or referral is warranted, investigation, resolution, summary reports, and recommendations
  • Experience in providing assistance with the development of remedial measures of risk areas/gaps identified during investigations
  • Experience with and proficiency in database and case management systems and tools, fluency in MS Office Suite, and strong typing skills for notetaking
Benefits
  • Medical, dental, vision insurance
  • Basic and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation from date of hire*
  • Sick time (accrued at 1 hour for every 25 hours worked)
  • Eight paid holidays and two personal days per year
  • 401(k) retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings and financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
  • Student loan management resources
  • Access to backup care and DACA reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
legal investigationscompliance investigationsinvestigation planningdata analysisinterviewingreport writingremedial measures developmentcase management systemsdatabase proficiencytyping skills
Soft Skills
leadershipcommunicationtrust buildingcollaborationempathyindependenceinfluenceconflict resolutionproblem-solvinginterpersonal skills