Starbucks

Security Operations

• Detect, assess and respond to alerts and incidents
• Perform rapid triage to determine severity, validity, and urgency of alerts
• Follow SOC playbooks and SOPs to ensure consistent triage and decision-making
• Creates custom detections aligned to the MITRE ATT&CK Framework
• Review and audit available logging to determine potential gaps in detection capabilities
• Reviews threat intel reports and feeds, makes recommendations for profile or toolset changes based on reviews
• Hunts for new threats and perform data analytics to surface activity not seen within the environment
• Performs in-depth investigations on Windows, Linux, and MacOS hosts
• Write stories for engineers to improve our SOAR environment
• Support the improvement of SOC processes through feedback and operation observations
• Acts as a mentor and escalation point for SOC engineers
• Tune security tool configuration to minimize false positives
• Collaborate with security leadership, engineering, and compliance to execute security strategies
• Assess our current cloud security and propose improvements or solutions
• Serve as a subject matter expert for security tools, applications, and processes

Senior Cybersecurity Engineer, CSOC

Consultant

• Consult with Retail leaders on partner (employee) relations-related questions and concerns that involve a high degree of complexity or risk to the business
• Lead complex investigations of partner relations issues and concerns involving allegations where there is a high degree of complexity or risk to the business
• Lead resolution of issues in accordance with Starbucks standards
• Provide performance management consultation to ensure accurate interpretation of employment laws and regulations, and consistent development and delivery of corrective action
• Build and maintain strategic partnerships with multiple Partner Resources teams and leadership teams in the Retail organization
• Identify, lead and/or participate in project work to ensure consistency across the organization and build leader capability in partner relations
• Interpret and drive the evolution of Starbucks HR policies, procedures, standards and practices
• Analyze metrics and share insights
• Share recommendations for building leadership capabilities

Senior Cybersecurity Engineer, CSOC

Senior Partner Relations Consultant