Partner Relations Consultant – Labor

Starbucks

Partner Relations Consultant providing consultation and support on labor relations to Starbucks coffeehouse leaders. Advocates for partners and ensures fair handling of inquiries and concerns.

Posted 7/25/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $81,900 - $138,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Human Resources management, particularly in employee and labor relations, performance management, and consultation. Proven ability to communicate effectively, prioritize demands, and collaborate with diverse teams to enhance partner experiences.

Highest-signal resume keywords

Human Resources Generalist ExperienceEmployee RelationsLabor RelationsConsultative SkillsKnowledge of Employment Laws

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance ManagementCoachingConsultationCase DocumentationHuman Resources Management Principles

Soft Skills

Effective CommunicationTeam CollaborationAdaptabilityRelationship BuildingProblem Solving

Industry Keywords

Standard Operating ProceduresPartner ResourcesWorkplace ConcernsGrowth MindsetBusiness Needs

About the role

Key responsibilities & impact

Influence – provide consultation and support to coffeehouse leaders on performance management, employee and labor relations issues and applicable company policies and employment laws, in accordance with Starbucks Mission and Values.
Serve as an advocate – solicit and listen to partners’ ideas, questions and concerns. Take an active role in resolving roadblocks or investigating workplace concerns within the context of a growth mindset.
Provide information and facilitate partners' ability to obtain information about Partner Resources programs.
Collaborate – close collaboration with peers, sr. partner resource business partners, labor relations and other Partner Resources COE specialists for guidance and to ensure consistent and equitable application of Starbucks policies, procedures, standards.
Participates in team calibration discussions to ensure that consistent advice is provided.
Manage assigned workload of cases; ensuring that cases are prioritized, responded to and handled according to Standard Operating Procedures.
Prepare detailed case documentation and related communications; ensuring clarity, accuracy and the appropriate level of detail.
Support – participate in projects to improve the partner experience and/or drive efficiency. May lead one or more work streams of a related project.

Requirements

What you’ll need

B.A. or B.S. in Business, Psychology, Education, Communication, or related field
Closely-related human resources and or labor relations work experience or training may substitute for advanced education on a year-for-year basis
4 years of Human Resources generalist or related operations leadership experience with an emphasis on employee and or labor relations, including coaching/performance management, consultation and performance development
1 year of consulting with internal clients to identify business needs and recommend solutions
Knowledge of the principles and practices of human resources management
Knowledge of local, federal, and state employment laws and regulations
Ability to apply consultative skills in a business environment
Ability to communicate clearly and concisely, both orally and in writing
Ability to prioritize multiple demands effectively based on business needs
Ability to work both independently and as part of a team
Ability to work in a fast-paced and changing environment
Ability to adapt and operate as an optimistic change agent
Proven ability to quickly establish effective working relationships, including by phone or electronic communications rather than face-to-face contact
Ability to learn company operations, policies and procedures.

Benefits

Comp & perks

medical, dental, vision, basic and supplemental life insurance
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire*
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
participation in a 401(k) retirement plan with employer match
a discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care and DACA reimbursement