Retail Print Sales Supervisor
Staples Promotional Products
SFDC
Retail Print Sales Supervisor
Staples Promotional Products
full-time
Posted on:
Location Type: Office
Location: Norridge • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Direct a team to drive results for key metrics by selling and providing total print solutions for customers
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Lead and develop a team committed to operational excellence in driving profitable sales and margin
- Consult with customers, ask open ended questions to offer appropriate options and deliver total print solutions
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- Be flexible to perform other duties as assigned
Requirements
- Able to work a flexible schedule based on the store’s needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
Benefits
- Full-time hours, generous paid time off, career development program and weekly pay
- Bonus plan eligible
- Compensation is based on qualifications and experience
- 401(k) with company match
- Full medical, dental and vision insurance
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- And many more benefits
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consultative sellingcustomer engagementtotal print solutionssales managementoperational excellenceattention to detailconflict managementcustomer relationship management
Soft skills
team leadershipflexibilitycollaborationintegritycustomer satisfactionproblem-solvingcommunication
