Staples Promotional Products

SC Operations Specialist

Staples Promotional Products

full-time

Posted on:

Location Type: Office

Location: La Mirada • California • 🇺🇸 United States

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Salary

💰 $19 - $31 per hour

Job Level

Junior

About the role

  • Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems
  • Assist department leader in managing the workflow as needed
  • Provide required information to supervisors and managers to meet reporting and metric requirements
  • Assist with communicating information to departmental teams
  • Analyze data from information and develop recommendations for action or improvement
  • Maintain system as required due to upgrades or business changes
  • Ensure compliance with systems and SOPS and audit activity to ensure compliance
  • Coordinate and communicate any major changes or enhancements to the systems
  • Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services
  • Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues
  • Provide support and backup for operations specialist role in other departments as needed
  • Provide support and backup in various warehouse functional areas as needed
  • Direct associate concerns to department leader
  • Work schedule: 2:00pm–10:30pm Monday-Friday (2nd shift)

Requirements

  • Significant above average math skills
  • Perceptible verbal, written and communications skills with a focus on detail oriented
  • Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments
  • Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes
  • Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner
  • 1+ years of basic Microsoft Excel computer skills
  • 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
  • Certification in Material Handling equipment or willingness to learn
  • Microsoft Access experience preferred
  • Knowledge of MS Teams environment preferred including Power BI
Benefits
  • Competitive Pay $18.90-$31.19/hour
  • $1.00/hour Shift Differential - Based on Experience
  • Inclusive culture with associate-led Business Resource Groups
  • Staples offers both Full-Time and Part-Time benefits
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs
  • Perks and benefits (see link)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportingmath skillsMicrosoft ExcelEXE/PKMS/WMSGalaxy AS/400SunbeamBRIOCubiscanAMS software
Soft skills
verbal communicationwritten communicationdetail orientedteamworkleadershipcoordinationproblem solvingcustomer serviceinterpersonal skillsworkflow management
Certifications
Certification in Material Handling equipment
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