Senior Program Manager, Data Governance
GitLab
SDLC
CRM & Data Analytics Intern
Staples Promotional Products
internship
Posted on:
Location: Kansas • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
Tech Stack
SDLC
About the role
- Perform data entry, cleansing, and import/export tasks to ensure data accuracy and integrity
- Provide basic support to end-users by answering questions, guiding them through standard Salesforce processes, and assisting with login and navigation issues
- Troubleshoot and resolve issues related to Salesforce functionalities, user permissions, and data access
- Document Salesforce workflows, procedures, and processes to streamline support and usage
- Create and manage cases for internal assistance requests, accurately categorizing and documenting issues to enhance resolution tracking
- Assist in the creation and maintenance of reports and dashboards to facilitate analytics and support business decision-making
Requirements
- Pursuing a bachelor's degree in Business, Business Analytics, Information Systems, Data Analytics, or a related field
- Must be a rising junior, graduating in May 2027; enrolled as a full-time student carrying a minimum of 12 college credits
- Proficiency in Salesforce administration, including user management, permissions, workflow automation, and familiarity with Salesforce objects, reporting, and dashboards
- Basic understanding of SDLC and agile methodologies
- Experience with ticketing or case management systems
- Strong analytical and problem-solving skills with attention to detail and an interest in data analysis
- Preferred: enjoy working in teams, highly communicative, able to multitask and be flexible
