Strategic Account Manager

Staples Promotional Products

full-time

Posted on: 1/28/2026

Location Type: Remote

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About the role

Manage and nurture strategic relationships with clients, subsidiaries, and partners, ensuring exceptional customer experiences across all touchpoints.
Develop and execute business strategies to grow sales and margin within assigned accounts for all Staples Promotional Products lines.
Collaborate with cross-functional teams—including merchandising, customer service, and operations—to deliver seamless client solutions.
Lead client meetings and presentations, driving incremental revenue opportunities and providing expert direction on merchandise needs.
Analyze account performance, identify growth opportunities, and align internal teams with client brand objectives.
Negotiate contract extensions, ensure compliance with terms, and lead business reviews and strategic account discussions.
Travel to key locations and participate in on-site events to champion our full suite of services.

Must reside in Northern California
8+ years of experience profitably selling B2B programs to C-level contacts within corporate America.
5+ years of experience within the promotional products industry.
Demonstrated leadership in coordinating with internal teams and supporting client goals.
Strong selling skills; excellent communication, presentation, and interpersonal abilities.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salesaccount managementcontract negotiationbusiness strategy developmentperformance analysis

Soft Skills

leadershipcommunicationpresentationinterpersonal skillscollaboration