STAFFVIRTUAL

Account Executive

• You will communicate the value proposition to investors to arrange meetings.
• Our marketing team will provide you with WARM leads.
• You will build sales skills while deepening your understanding of the financial services industry.
• You will be at the intersection of driving firm growth, controlling your career trajectory, and bettering potential clients financial well-being.
• You will be rewarded through competing in a meritocracy and vibrant atmosphere with like-minded peers.
• You will develop abilities to succeed at future opportunities in full cycle sales within the firm.

Sales Representative – Dialer

Billing Specialist

• Perform new setup and renewal of IT Service Agreements in multiple billing platforms.
• Verify submitted sales transactions utilized proper pricing structure and documentation, record changes in revenue for managed services.
• Coordinate the collection and processing of scheduled usage data for contracts as assigned.
• Generate daily service agreement invoices for contracts as assigned.
• Review and produce billable Service Invoices.
• Provide timely response to customers, Marco internal teams, and Sales Representative needs and questions by gathering information, researching issues, and preparing solutions.
• Process contract cancellations and various adjustments to existing technology leases & agreements.
• Analyzes and resolves billing disputes for customers.
• Obtain proper approval from appropriate department leadership for adjustments to customer contracts and invoicing.
• Potential to specialize in IT Leasing, Annuity Billing, and Hosted Voice solutions.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
• Perform other related duties as assigned.

IT Billing Coordinator I

Software Engineer

• Build, extend, and maintain REST APIs for internal and external applications
• Develop background workers and queue-driven processes to support business workflows
• Implement integrations using Azure Service Bus and other messaging frameworks
• Design and develop solutions following microservices architecture principles
• Optimize database queries and performance for SQL Server and other data stores
• Apply best practices in Kubernetes/container orchestration and cloud deployments
• Work closely with cross-functional teams, including DevOps and QA, to deliver reliable and scalable applications
• Maintain code quality and version control using Git
• Provide guidance and mentorship to junior developers where applicable

Application Developer

Accounts Payable

• Prepare accounts payable invoices for data entry including matching Purchase Orders (POs) with invoices.
• Process weekly accounts payable and refund checks including issuing manual checks and CODs as necessary.
• Research vendor phone calls and discrepancies.
• Review mileage and expense reports/procedures and process for payment.
• Complete vendor credit applications and tax-exempt forms.
• Maintain EFT accounts for vendors.
• Process all credit card statements for payment.
• Reconcile Monthly Vendor Statements.
• Review and process old open purchase orders.
• Retrieve & Enter New Vendor Information (W-9 forms, Contacts).
• Maintain Vendor status with regard to 1099 status.
• Assist in preparing annual 1099 forms.
• Process and maintain monthly/biweekly payments (rents, child support).
• Accurately maintain documentation and comply with administrative procedures in a timely basis to include time entry.
• Attend required company and departmental meetings.
• Act in accordance with the client's policies and procedures.

Accounts Payable Representative I

Salesforce Administrator

• Maintain and support our Salesforce instance for 400+ users across Sales and Service Cloud
• Perform day-to-day administrative tasks including user account creation, profile and role management, permission sets, and password resets
• Manage objects, fields, page layouts, record types, and other configuration settings to ensure Salesforce aligns with business needs
• Build and maintain automation processes using Flows, Approval Processes, Validation Rules, and Workflow Rules
• Identify opportunities to streamline processes and improve system efficiency
• Collaborate with business stakeholders to gather requirements and translate them into Salesforce solutions
• Create, maintain, and optimize reports and dashboards to provide actionable insights for sales, service, and leadership teams
• Ensure data integrity and consistency across the Salesforce platform
• Manage change sets and deployment processes across environments (Sandbox Production)
• Monitor system performance, conduct regular audits, and recommend improvements
• Ensure compliance with Salesforce best practices and organizational policies
• Act as the first point of contact for Salesforce-related inquiries and issues
• Partner with cross-functional teams to implement new features and support ongoing initiatives
• Provide user training and documentation to enhance adoption and system proficiency

Business Analyst

• Gather and document requirements
• Analyze gaps and translate business needs into actionable solutions
• Work closely with stakeholders and development teams to ensure accurate project delivery
• Document current state processes through observation, interviews, and stakeholder engagement.
• Create clear business requirements, user stories, acceptance criteria, and test cases.
• Coordinate project completion, documentation, and transitions to close with internal teams.
• Communicate project scope, objectives, and changes effectively to stakeholders.
• Support testing and validation to ensure that delivered solutions meet business needs.

SEO Marketing

• Responsible for maintaining and executing the SEO strategy of various client accounts.
• Optimize and manage Google Business Profiles (GBP) for multiple locations.
• Conduct thorough keyword research to identify relevant search terms.
• Collaborate with Content, Design, and Web Dev departments to optimize on-page elements.
• Implement structured data for local businesses and services.
• Review and optimize existing content for SEO goals.
• Implement and manage link-building strategies.
• Monitor and analyze key SEO performance metrics and prepare reports on SEO performance.