STAFFVIRTUAL

Operations

• Collect, validate, and reconcile data from third-party sales, delivery, and online ordering platforms to ensure accurate integration into accounting systems.
• Investigate and troubleshoot discrepancies, data flow issues, and system syncing errors across multiple platforms.
• Support clients and internal teams in resolving issues with POS, accounting, and other connected systems.
• Collaborate with accounting, IT, and operations teams to maintain reliable data processes and improve system integrations.
• Assist in onboarding new clients and systems, including setup, data mapping, and verification of integrations.
• Create and maintain documentation for workflows, troubleshooting steps, and best practices.
• Develop and maintain Excel-based reports and dashboards for data reconciliation and performance tracking.
• Identify opportunities to automate and streamline manual data or reporting processes.

Data & Systems Operations Analyst

Accounting Manager

• Ensure accurate, compliant, and timely financial reporting across all entities
• Maintain complete and accurate general ledgers for each entity in QuickBooks Online Advanced
• Record daily transactions, including journal entries, deposits, accruals, and intercompany transfers
• Perform monthly reconciliations for bank, credit card, and merchant accounts
• Manage depreciation schedules, prepaid expenses, and recurring journal entries
• Maintain organized digital documentation for all transactions and reconciliations on shared drive
• Centralized through Bill.com for all vendor invoice processing, approval workflows, and payments
• Review and code invoices to the proper entity, department, and account per the chart of accounts
• Invoice customers directly through Bill.com, ensuring consistency across entities
• Generate monthly A/R aging reports and follow up on past-due accounts
• Coordinate payroll processing through Intuit Payroll (handled within QBO)
• Prepare and execute monthly close checklists for each entity
• Generate monthly financial packages including: Profit & Loss, Balance Sheet, Cash Flow Statement
• Maintain management dashboards with CFO for real-time KPIs
• Ensure adherence to GAAP and internal accounting policies

Accounts Payable

• Receive, review, and process vendor invoices for payment approval
• Ensure invoices are coded correctly and match purchase orders or other supporting documents
• Enter invoice data into the accounting system with a high degree of accuracy
• Resolve discrepancies between invoices and purchase orders or delivery receipts
• Review statements and request invoice copies as needed
• Prepare invoices for payment
• Partner/communicate with internal stakeholders to understand invoices, clarify questions, and resolve issues
• Communicate effectively within the organization, as well as externally, to resolve invoice discrepancies, payment issues, or other questions surrounding accounts payable
• Respond to vendor inquiries regarding payment status and discrepancies
• Ensure compliance with company policies and procedures related to accounts payable
• Maintain accurate and organized records of all accounts payable transactions
• Participate in the development and implementation of internal controls and process improvements

Accounts Payable Specialist

Lead Generation

• Research and identify potential corporate gifting clients using LinkedIn, web searches, and other lead sources
• Reach out via email, social media, and other channels using provided scripts
• Qualify leads by understanding company size, gifting needs, and budget range
• Schedule calls and meetings between qualified leads and Corporate Sales Specialists
• Keep detailed records in Zoho Desk (CRM)
• Support post-sale follow-up by pulling tracking data through Shopify and sharing order updates
• Assist Inside Sales team during high-volume seasons (especially holidays)

Lead Generation Specialist

Sales

• Data entry and validation
• Conducts security assessment works with our customers
• Complete deal paperwork including sales quotes and orders
• Completes assigned Zendesk tickets within 1 business day
• Prepares quarterly reviews
• Supports all other team member tasks and other duties as assigned

Sales Support Admin

Full-stack Engineer

• Deliver high quality solutions and features with speed and end-to-end ownership of your projects.
• Collaborate cross-functionally with team members to further the platform and vision
• Implement best practices for automated testing, coding guidelines, and CI/CD.
• Provide ongoing maintenance, support and enhancements in existing systems and platforms.

Full Stack Software Engineer

Accountant

• Update and reconcile general ledger accounts to ensure accuracy
• Prepare journal entries and accruals for monthly and yearly closings
• Assist in preparing financial reports and supporting schedules
• Help with accounts payable and accounts receivable tasks
• Track and record fixed assets and depreciation
• Assist with budgeting, forecasting, and audit preparation
• Make sure all accounting records follow company policies and accounting standards
• Perform other accounting and administrative tasks as needed

Junior Staff Accountant

Supply Chain

• Monitor and manage inventory to ensure adequate stock for production while minimizing excess.
• Perform ongoing data cleanup, standardization, and accuracy checks to support reliable reporting and decision-making.
• Conduct cycle counts, reconcile stock discrepancies, and track inventory movements across multiple locations.
• Analyze usage trends, lead times, and supplier performance to optimize inventory and purchasing strategies.
• Keep a close pulse on gemstone reorder points and consumption rates to ensure timely replenishment of high-value materials.
• Work closely with production, purchasing, and quality teams to ensure smooth material flow and operational efficiency.
• Generate inventory and supply chain reports to identify trends, highlight risks, and support continuous improvement initiatives.

Supply Chain Specialist

Customer Support

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
• Communicate with customers through various channels, including live chat, email, and other support platforms
• Develop a strong understanding of our products and platform to provide accurate and efficient support
• Respond promptly and professionally to customer inquiries
• Troubleshoot and escalate technical issues as needed, ensuring customers receive timely resolutions

Live Chat, Customer Support Associate

Network Engineer

• Ensure you have all relevant information before the installation begins.
• Contact a client at the scheduled time
• Closely follow the steps for replacing SIM cards
• Complete the testing checklist
• Complete the documentation

Part Time Field Network Specialist

• Organize and prepare leasing account applications for approval
• Assist with billing, funding, commission review, and lease-related financial processes
• Provide Sales Representatives with requested trade-up and buyout quotes, co-term rates, special rate quotes, and other requests
• Monitor and respond to leasing-related inboxes, forwarding inquiries when necessary
• Record and file customer Letter of Intents, and notify relevant teams and vendors
• Prepare weekly wire transfers of payments to leasing vendors
• Compile addendums related to leasing transactions and process accordingly
• Process maintenance adjustments timely and accurately; coordinate with external partners and contracts team for billing updates
• Attend required company and departmental meetings
• Perform other related duties as assigned

Accounting, Leasing Assistant

• Create internal and external legal documentation for technology transactions.
• Invoice leasing partners, compile funding packets, and submit documentation in a timely manner.
• Complete file reviews upon successful funding and ensure workflow readiness.
• Maintain accurate records for returned assets, including proper fixed asset valuation.
• Assist with adjustments and documentation for existing technology leases and agreements.
• Provide responsive support to customers, leasing partners, internal teams, and sales reps.
• Maintain organized and accurate paperless filing systems.
• Process end-of-term leasing quotes, internal invoicing, and wire transfers.
• Monitor weekly reporting to ensure timely completion of transactions.
• Validate pricing structures, margins, and documentation for sales transactions.
• Prepare and validate commission statements.
• Provide backup support to team members and assist across territories as needed.
• Attend required company and department meetings.
• Perform other related duties as assigned.

Accounting & Leasing Coordinator I

Data Analyst

• Ensure databases are accurate and consistent; update CRM and related systems daily and flag/correct inconsistencies
• Monitor margins proactively and provide margin monitoring analysis by rep, territory, and product line
• Track pipeline: open leads, conversion rates, average order value (AOV), and lifetime value (LTV)
• Provide inventory insights: back-in-stock updates and out-of-stock alerts for high-demand products
• Maintain and update sales dashboards to reflect current sales status, daily trends, and projections
• Enter and assign all inbound leads to reps in NetSuite and manage lead assignment workflows weekly
• Correlate weekly sales activities (calls, meetings, demos) with performance and provide weekly summaries for strategy meetings
• Administer incentives: track day-to-day incentive progress, measure weekly success, and suggest improvements
• Identify targets (lapsed, new proprietary, new customers) by rep and state and prepare weekly slide decks (WAL/Distribution/Body Jewelry)
• Conduct monthly win/loss analysis and territory reporting; monitor monthly sales and spending against budgets
• Perform monthly cost and ROI analysis of promotions, incentives, and marketing activities
• Conduct customer profiling and segmentation (80/20 rule), flag at‑risk accounts, and analyze purchasing habits by region
• Produce monthly performance reports by team and category; manage commission calculations quarterly
• Conduct quarterly trend analysis to highlight outliers by rep, region, brand, and product trends
• Respond to ad-hoc reporting requests and support FP&A and Sales leadership with data-driven insights

Sales Data Analyst, NetSuite

Salesforce Developer

• Design, develop, test, and deploy custom Salesforce solutions using Apex, Visualforce, and Lightning Components
• Build and manage custom workflows, Process Builder, and Flows to automate critical business processes
• Collaborate with stakeholders to analyze requirements and deliver scalable Salesforce solutions
• Maintain and enhance our Salesforce instance with minimal disruption, improving system functionality
• Develop and manage API integrations between Salesforce and external systems (e.g., ERP, marketing automation tools, third-party apps)
• Create and maintain thorough documentation for configurations, customizations, and integrations
• Partner with cross-functional teams to ensure data accuracy, security, and optimal system performance
• Suggest and implement innovative solutions, leveraging out-of-the-box thinking and advanced techniques

Human Resources

• Draft and process new hire employee contracts, extensions, and renewals
• Facilitate pre-employment compliance including collection and verification of documents
• Conduct HR talks and orientations for contract renewals and end-of-contract discussions
• Act as main point of contact for offboarding processes including clearances, exit interviews, and coordination with departments
• Prepare and submit attendance reports for schedule adherence and compliance
• Coordinate with government agencies for registrations, TIN enrollments, and statutory contributions (SSS, PHIC, HDMF)
• Maintain up-to-date HR trackers on attrition, retention, and contract status
• Manage logistics for HR-related materials such as IDs and case papers
• Respond to employment verification requests from external clients
• Provide frontline employee helpdesk support addressing inquiries and concerns
• Handle employee benefit assistance (maternity, sickness, etc.) and ensure proper computations
• Conduct Compensation & Benefits chats with employees for clarification and guidance
• Draft and issue NTE and NOD for minor cases
• Assist in preparation of payroll reports (local and international) for review and approval
• Access and manage company online government accounts for contribution audits and remittance
• Coordinate with vendors for loan management, billing, and payment processing
• Prepare reports related to workforce attrition, retention, contract management, and HR compliance
• Update the Workforce Holiday Tracker and communicate relevant announcements
• Support HR Supervisor/Manager in generating reports and ensuring accurate data for decision-making

HR Associate

Revenue Operations

• - Collaborate with sales, marketing, and customer success teams to identify areas for revenue growth and develop strategies to achieve targets - Analyze sales and marketing data to identify trends and insights, and make data-driven recommendations for process improvements - Manage and optimize sales and marketing technology stack, including CRM, marketing automation, and data analytics tools - Develop and implement processes to ensure accurate and timely reporting of key revenue metrics - Work closely with the finance team to track and forecast revenue performance - Identify and implement best practices for lead generation, lead nurturing, and sales pipeline management - Collaborate with cross-functional teams to ensure alignment and consistency in messaging, processes, and goals - Provide training and support to sales, marketing, and customer success teams on revenue operations processes and tools - Stay current with industry trends and best practices in revenue operations and make recommendations for continuous improvement

Revenue Operations Specialist

• Client offers technology services across IT, cybersecurity, print, communications, AV, and security
• Assist in the preparation and filing of US federal and state tax returns
• Review financial documents to ensure accuracy in US tax-related reporting
• Maintain organized and accurate records of tax filings and related documentation
• Research basic US tax issues and regulations to support compliance needs
• Support client inquiries related to US tax compliance and documentation
• Collaborate with senior team members to ensure timely delivery of tax services
• Stay updated on changes in US tax laws and regulations relevant to assigned work
• Night shift, remote work-from-home role open to candidates based in the Philippines

Tax Associate I

Cloud Engineer

Job Title: Cloud Engineer / Azure Administrator Overview: We are looking for a candidate to join our cloud team.
Duties & Responsibilities: Manage and administer various Azure services including Azure SQL, Azure Policy, Azure Defender, and Azure Key Vault. Configure and maintain networking components such as Virtual Networks (VNET), VNET Peering, and Application Gateways. Monitor and troubleshoot systems using App Insights and Log Analytics. Implement and manage policies, security configurations, and monitoring tools within Azure. Build and maintain dashboards using Azure Resource APIs and Log Analytics. Work with ARM templates to provision and manage infrastructure. Ensure high availability, security, and compliance across cloud environments. Collaborate with development and operations teams to implement Azure-based solutions. Manage access and permissions using Azure Role-Based Access Control (RBAC).

Cloud Engineer / Azure Administrator

• Assist with general accounting tasks, including journal entries and account reconciliations.
• Support day-to-day accounting operations and assist with reconciliations.
• Support month-end and year-end closing processes for US clients.
• Help prepare and maintain accurate financial reports and documentation.
• Process accounts payable and accounts receivable transactions as needed.
• Ensure compliance with US accounting policies, procedures, and GAAP standards.
• Perform data entry, maintain accounting records, and reconcile discrepancies.
• Assist in preparing audit schedules and supporting documentation for US audits.
• Collaborate with senior accountants on special projects and ad hoc reporting.
• Stay updated on basic US accounting principles and industry best practices.
• Perform other related duties as assigned.