Senior Manager, Practice Operations – Pediatric Primary Care
St. Luke's University Health Network
Senior Manager, Practice Operations – Pediatric Primary Care
St. Luke's University Health Network
full-time
Posted on:
Location Type: Office
Location: Bethlehem • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Leads and manages the operations of assigned practices to ensure successful practice operations
- Effective execution of operational workflows
- A patient experience consistent with SLPG standards
- Ensures operational readiness for clinical and administrative operations
- Performs all leadership and managerial functions across the employee life cycle for direct reports
- Serves as point of escalation and addresses critical operational, technological, patient, and personnel issues.
- Achieves expected practice financial performance through judicious expense management, efficient resource utilization, volume growth, and execution of expected financial management best practices.
- Utilizes organizational tools to monitor practice performance, identifies opportunities for improvement, and develops/implements improvement strategies via a multidisciplinary, team-based approach.
Requirements
- Bachelor's Degree in health or business administration and minimum three years of office management experience including one year in a health care organization required.
- OR Master's Degree in health or business administration and minimum one year of office management experience including one year in a health care organization.
- Strong business acumen
- Medical practice management experience in across key areas: business operations, financial management, human resource management, information management, organizational governance, patient care systems, risk management and quality management required.
- Basic knowledge of CLIA, HIPAA, NCQA, and OSHA medical office regulations required.
Benefits
- St. Luke's is proud of the skills, experience and compassion of its employees
- The employees of St. Luke's are our most valuable asset
- Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured
- educate physicians, nurses and other health care providers
- and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
office managementfinancial managementhuman resource managementinformation managementrisk managementquality managementbusiness operationsexpense managementresource utilizationimprovement strategies
Soft skills
leadershipmanagerial functionscommunicationproblem-solvingteam-based approachorganizational skillsbusiness acumenpatient experience managementoperational readinessescalation management
Certifications
Bachelor's DegreeMaster's DegreeCLIA knowledgeHIPAA knowledgeNCQA knowledgeOSHA knowledge
