Responsible for the billing and collection of the accounts receivable for either St. Luke’s Hospital services and/or the professional-fee billing for physician and advanced practitioner services for the St. Luke’s Physician Group.
Accurate and timely submission of claims to third-party payers, intermediaries and guarantors in accordance with network policy.
Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner.
Verify accuracy of billing data and make revisions as needed; identify and report claim submission issue trends to Management team.
Investigate and review accounts receivable and claims based on productivity standards; analyze daily aging of insurance accounts to determine appropriate follow up for non-payment and delayed payment accounts.
Analyze denied claims, investigate reasons for denial, take necessary action to resolve denials and/or resolve accounts; seek resolution to problematic accounts and payment discrepancies to receive accurate payments and maximum reimbursement.
Status claims resolution, appeals and corrected claims via payer websites when possible.
Requirements
High School Diploma or equivalent.
Medical Billing/Coding Program certificate preferred.
Must be able to speak, read and write English.
Must possess strong verbal and written communication skills.
Experience with third party billing in a hospital similar medical facility or physician’s office is preferred.
Direct experience required with Microsoft Office Suite and web navigation and/or web based applications.
Experience processing UB04 and HCFA-1500 claims and working the related claims scrubber.
Basic understanding of third party billing requirements including federal, state and commercial payers.
Ability to analyze denied claims, investigate reasons for denial, and take corrective action.
Physical and sensory abilities: sitting up to 8 hours per day; continuous fingering/handling for data entry; occasional lifting/carrying up to 10 lbs; frequent stooping, bending, reaching; normal hearing and vision; tolerance for visual monotony when reading reports and computer screens.