SPS Commerce

Security Analyst

• Lead alert triage and investigation
• Run incident response
• Hunt for what monitoring misses
• Work AI and automation into the daily craft
• Partner across the team
• Sharpen detections and tooling
• Develop the SOC
• Perform other duties as assigned

Senior Security Analyst, Cyber Defense

Consultant

• Successfully managing the support instances that require partner involvement
• Exceeding customer expectations by understanding clients’ business model
• Executing installation, upgrades, testing, and system configuration
• Tracking progress of implementation projects to ensure deadlines are met
• Keeping customers informed of project progress

Senior Consultant

Payroll

• Oversee monthly and semi-monthly payrolls for 1,000 APAC employees by collecting, calculating, and reviewing data in the HRIS system
• Ensure successful completion of each payroll cycle
• Pay all employee-related compensation accurately and timely
• Maintain effective internal controls and business continuity plans for all payroll procedures
• Respond to and maintain good relationships with employees, vendors, and colleagues
• Communicate on payroll–related interdependencies with cross-functional teams (e.g., Finance, HR)
• Keep payroll records organized and compliant with retention policies
• Determine payroll policies and procedures, including identification of improvements in systems and processes used to enhance the employee experience and efficiencies in payroll administration
• Identify payroll discrepancies by collecting and analyzing information
• Process and reconcile year-end reporting and adjustments (e.g., allowances, stock compensation, year-end bonuses, fringe benefits, W-2s)
• Prepare monthly journal entries and reconciliations necessary to ensure payroll activity is properly recorded in the consolidated financial statements
• Train and mentor Payroll Assistants on payroll issues, reporting, taxes, etc.

Senior Payroll Assistant

Platform Engineer

• Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS
• Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
• Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures
• Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services
• Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state
• Engineer technical solutions to prevent or reduce the frequency of failures
• Help drive the code quality practices within the team and work hard to deliver a maintainable software
• Participate in screening, interview panels, and other hiring related activities when required

Senior Platform Engineer

Project Manager

• Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support
• Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables
• Demonstrate proficiency in service delivery while managing multiple projects
• Monitor work-flow requirements to meet timelines and quality expectations
• Act as information broker by directing communication to/from team and customers
• Prioritize needs and effectively manage resources
• Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement

Senior Project Manager

DevOps Engineer

Senior Reliability Engineer

Cloud Engineer

• Build, operate, and maintain highly available, secure, and cost-effective cloud infrastructure across AWS and Azure
• Implement and maintain Infrastructure as Code solutions (CloudFormation, Bicep, Terraform) for repeatable provisioning and configuration management across cloud platforms
• Build and maintain CI/CD pipelines and automation workflows using cloud-native tooling (AWS Lambda, GitHub Actions, Azure Logic Apps, Azure Functions) and scripting to eliminate operational toil
• Support Disaster Recovery implementation and testing; contribute to failover automation, DR runbooks, and recovery validation
• Monitor and support observability systems; contribute to AIOps initiatives and apply AI use cases to improve operational reliability
• Support the security team in identifying and remediating cloud vulnerabilities; follow and help enforce best practices across access controls, identity management, and network segmentation
• Collaborate with Technology Engineering, Development, and Product Management to develop and scale production systems; optimize cloud resource usage for cost control; participate in on-call rotation and incident response
• Maintain documentation and runbooks that keep infrastructure legible, maintainable, and resilient

Analyst

• Supports the U.S. and global employee benefits lifecycle.
• Serves as a key contact for enrollments, resource navigation, claims, and wellbeing programs.
• Ensures benefit alignment with organizational goals, compliance, and employee retention.
• Partners cross-functionally with HR, Payroll, HRIS, brokers, and vendors to optimize operational efficiency and data accuracy.
• Administers enrollments, life events, beneficiaries, COBRA, terminations, and claims.
• Resolves complex eligibility, enrollment, payroll, carrier, and claims issues.
• Coordinates with brokers, carriers, and vendors for seamless administration.
• Supports country-specific benefit programs and international vendor relationships.
• Analyzes enrollment trends, utilization metrics, and reports to guide strategy.
• Prepares metrics, reports, and data analyses using Microsoft Excel.

Benefits Analyst

Marketing

• Lead, coach, and develop a team of Integrated Marketing Managers
• Define and drive integrated marketing strategies spanning the full funnel
• Partner closely with Sales, Customer Success, Product Marketing, and Revenue teams
• Oversee the planning and execution of multi-channel campaigns
• Ensure alignment and continuity across demand generation and lifecycle programs
• Guide the use of segmentation, customer insights, and performance data to inform strategy
• Establish clear KPIs and performance metrics, monitor results, and refine programs
• Drive a culture of testing, learning, and continuous improvement