Global Partnerships Manager, Operations & Accounts
SprintRay Inc.
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $100,000 - $120,000 per year
About the role
- Global Partnership Ownership (External + Internal)
- Serve as the primary point of contact for key global partners, owning the day-to-day relationship.
- Translate partner needs into clear internal action plans across operations, product, regulatory, and supply chain.
- Communicate complex internal processes, constraints, and timelines to partners in a simple, structured, and solutions-oriented way.
- Build strong, trust-based relationships while ensuring accountability on both sides.
- Operational Execution & Coordination
- Own end-to-end execution of global partnership workflows across US, EMEA, and APAC teams.
- Coordinate internal stakeholders to ensure timely and aligned delivery of commitments to partners.
- Identify and resolve operational bottlenecks impacting partner success.
- Order, Pricing & Inventory Management
- Oversee order flow, inventory alignment, and supply planning across regions.
- Manage and communicate pricing structures and updates with both internal teams and external partners.
- Ensure partners have clarity on product availability, timelines, and constraints.
- Global Expansion & Partner Enablement
- Lead operational readiness for new country launches and partner expansions.
- Act as the bridge between partners and internal teams to ensure smooth market entry.
- Build scalable playbooks for onboarding and activating global partners.
- Product Launch & Partner Communication
- Coordinate product launches with a focus on partner readiness and communication.
- Ensure partners are equipped with the right information, timelines, and materials.
- Translate product and regulatory updates into clear partner-facing messaging.
- Process Improvement & Scalability
- Standardize workflows across regions to improve partner experience.
- Develop tools, dashboards, and reporting to increase visibility for both internal teams and partners.
- Continuously improve how SprintRay supports and scales global partnerships.
Requirements
- 8–12+ years of experience in account management, partnership management, or operations in a global environment.
- Experience in externally-facing roles managing key accounts or strategic partners.
- Strong operational background (program management, supply chain, or cross-functional execution).
- Proven ability to translate complex internal processes into clear external communication.
- Experience working across regions (US, EMEA, APAC).
- Background in regulated industries (medical device, healthcare, manufacturing, or tech preferred).
- Strong executive communication and stakeholder management skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementpartnership managementoperationsprogram managementsupply chain managementcross-functional executionorder managementinventory managementpricing managementprocess improvement
Soft Skills
communicationrelationship buildingstakeholder managementproblem solvingorganizational skillsexecutive communicationtrust-buildingsolutions-oriented mindsetcoordinationadaptability