SprintRay Inc.

Account Manager

• Global Partnership Ownership (External + Internal)
• Serve as the primary point of contact for key global partners, owning the day-to-day relationship.
• Translate partner needs into clear internal action plans across operations, product, regulatory, and supply chain.
• Communicate complex internal processes, constraints, and timelines to partners in a simple, structured, and solutions-oriented way.
• Build strong, trust-based relationships while ensuring accountability on both sides.
• Operational Execution & Coordination
• Own end-to-end execution of global partnership workflows across US, EMEA, and APAC teams.
• Coordinate internal stakeholders to ensure timely and aligned delivery of commitments to partners.
• Identify and resolve operational bottlenecks impacting partner success.
• Order, Pricing & Inventory Management
• Oversee order flow, inventory alignment, and supply planning across regions.
• Manage and communicate pricing structures and updates with both internal teams and external partners.
• Ensure partners have clarity on product availability, timelines, and constraints.
• Global Expansion & Partner Enablement
• Lead operational readiness for new country launches and partner expansions.
• Act as the bridge between partners and internal teams to ensure smooth market entry.
• Build scalable playbooks for onboarding and activating global partners.
• Product Launch & Partner Communication
• Coordinate product launches with a focus on partner readiness and communication.
• Ensure partners are equipped with the right information, timelines, and materials.
• Translate product and regulatory updates into clear partner-facing messaging.
• Process Improvement & Scalability
• Standardize workflows across regions to improve partner experience.
• Develop tools, dashboards, and reporting to increase visibility for both internal teams and partners.
• Continuously improve how SprintRay supports and scales global partnerships.

Global Partnerships Manager, Operations & Accounts