
Director, Solutions Architects
Sprinklr
full-time
Posted on:
Location Type: Remote
Location: New York • Texas • United States
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Salary
💰 $177,000 - $295,000 per year
Job Level
Tech Stack
About the role
- Lead and mentor a team of Solutions Architects, fostering technical excellence, career development, and a collaborative culture
- Define and evolve the organization's solutions architecture strategy, standards, reference architectures, design patterns, and best practices
- Partner closely with sales, account executives, product management, and engineering to shape and win strategic opportunities, especially large/enterprise deals
- Own the technical response and solution vision during complex RFPs, proofs-of-concept (POCs), and customer workshops
- Translate complex business requirements into feasible, high-quality technical architectures that balance innovation, scalability, security, cost, performance, and time-to-value
- Provide executive-level technical leadership to customers (C-level, architects, engineers), articulating solution value, trade-offs, and future-state vision
- Collaborate with product and engineering leadership to influence platform roadmap, identify architectural gaps, and drive platform improvements based on field learnings
- Stay ahead of industry trends (cloud-native, AI-driven architectures, multi-cloud/hybrid strategies, APIs, etc.) and ensure the team remains technically current
- Represent the company at industry events, webinars, and customer executive briefings as a trusted technical authority.
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field (advanced degree strongly preferred)
- 8+ years of experience in IT/technology, with at least 3-5 years in solutions architecture, enterprise architecture, or technical pre-sales leadership roles
- Proven track record of designing and delivering complex, large-scale solutions in cloud environments (AWS, Azure, Google Cloud, or multi-cloud)
- Experience in SaaS, AI/ML platforms, Marketing Transformations, and/or CCaas solutions
- Familiarity with modern observability, security architecture (zero-trust), and emerging technologies (GenAI integration, edge computing)
- Deep expertise in modern architecture patterns: microservices, serverless, event-driven, data platforms, security & compliance frameworks
- Exceptional communication and presentation skills — ability to confidently engage with C-level executives, technical teams, and non-technical stakeholders
- Demonstrated success leading technical components of multi-million-dollar deals and high-stakes POCs.
Benefits
- Voluntary healthcare coverage in countries where applicable
- Paid time off to recharge and spend time with loved ones
- Open Mentoring Program for career growth
- 401k plan with 100% vested company contributions
- Flexible paid time off
- Generous caregiver and parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions architectureenterprise architecturecloud environmentsAWSAzureGoogle CloudSaaSAI/ML platformssecurity architecturemicroservices
Soft Skills
leadershipmentoringcommunicationpresentationcollaborationtechnical leadershipstrategic thinkingproblem-solvingexecutive engagementteam building
Certifications
Bachelor's degree in Computer ScienceMaster's degree in EngineeringMaster's degree in Information Systems