Sprinklr

Director, Solutions Architects

Sprinklr

full-time

Posted on:

Location Type: Remote

Location: New YorkTexasUnited States

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Salary

💰 $177,000 - $295,000 per year

Job Level

About the role

  • Lead and mentor a team of Solutions Architects, fostering technical excellence, career development, and a collaborative culture
  • Define and evolve the organization's solutions architecture strategy, standards, reference architectures, design patterns, and best practices
  • Partner closely with sales, account executives, product management, and engineering to shape and win strategic opportunities, especially large/enterprise deals
  • Own the technical response and solution vision during complex RFPs, proofs-of-concept (POCs), and customer workshops
  • Translate complex business requirements into feasible, high-quality technical architectures that balance innovation, scalability, security, cost, performance, and time-to-value
  • Provide executive-level technical leadership to customers (C-level, architects, engineers), articulating solution value, trade-offs, and future-state vision
  • Collaborate with product and engineering leadership to influence platform roadmap, identify architectural gaps, and drive platform improvements based on field learnings
  • Stay ahead of industry trends (cloud-native, AI-driven architectures, multi-cloud/hybrid strategies, APIs, etc.) and ensure the team remains technically current
  • Represent the company at industry events, webinars, and customer executive briefings as a trusted technical authority.

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field (advanced degree strongly preferred)
  • 8+ years of experience in IT/technology, with at least 3-5 years in solutions architecture, enterprise architecture, or technical pre-sales leadership roles
  • Proven track record of designing and delivering complex, large-scale solutions in cloud environments (AWS, Azure, Google Cloud, or multi-cloud)
  • Experience in SaaS, AI/ML platforms, Marketing Transformations, and/or CCaas solutions
  • Familiarity with modern observability, security architecture (zero-trust), and emerging technologies (GenAI integration, edge computing)
  • Deep expertise in modern architecture patterns: microservices, serverless, event-driven, data platforms, security & compliance frameworks
  • Exceptional communication and presentation skills — ability to confidently engage with C-level executives, technical teams, and non-technical stakeholders
  • Demonstrated success leading technical components of multi-million-dollar deals and high-stakes POCs.
Benefits
  • Voluntary healthcare coverage in countries where applicable
  • Paid time off to recharge and spend time with loved ones
  • Open Mentoring Program for career growth
  • 401k plan with 100% vested company contributions
  • Flexible paid time off
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Health benefits including medical, dental, vision, and prescription drug coverage.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solutions architectureenterprise architecturecloud environmentsAWSAzureGoogle CloudSaaSAI/ML platformssecurity architecturemicroservices
Soft Skills
leadershipmentoringcommunicationpresentationcollaborationtechnical leadershipstrategic thinkingproblem-solvingexecutive engagementteam building
Certifications
Bachelor's degree in Computer ScienceMaster's degree in EngineeringMaster's degree in Information Systems