About the role
- Deliver Value: Communicate customer investment value in Sprinklr solutions to ensure retention & growth
- Drive Adoption: Promote new product features across customer business units
- Establish Relationships: Build trust with new customers and identify key stakeholders
- Strategic Business Partner: Advise customers on business challenges and positive outcomes
Requirements
- 4 + years of experience in account management at a brand, agency or tech company
- Experience in web technologies, CRM or SaaS platforms and digital marketing experience across social platforms
- Strong product acumen & evangelization experience
- Excellent written and verbal communication skills
- Multilingual skills (Spanish, Portuguese, or others) would be a plus
- Analytical mind-set with attention to detail and problem-solving skills
- Ability to work in a highly challenging & competitive environment
- Demonstrated experience with social media management software preferred
- Voluntary healthcare coverage
- Paid time off
- Comprehensive health plans
- Leading well-being programs
- Financial protection programs
- Mentoring Program for growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementweb technologiesCRMSaaSdigital marketingsocial media management softwareproduct acumenevangelization
Soft skills
communication skillsmultilingual skillsanalytical mindsetattention to detailproblem-solving skillsrelationship buildingtrust establishment