Consultant

• Own the implementation of 3rd party integrations to improve products and services with a focus on custom HRIS and CRM integrations, testing support and coaching customers on best practices
• Own the inbound integration pipeline and work with solution consultants for scoping technical integrations and Customer Success Team for current customer integration requests
• Perform complex data migrations and advanced imports/exports between multiple systems (ATS, CRM, HRIS, etc.)
• Configure new and reused integrations using middleware tools such as Prismatic, Workato or Zapier
• Create Integration Summaries and Documentation for customers and development team
• Work closely with developers & engineers to drive the product integration roadmap related to new integrations and product workflows
• Define strategies for how to rollout new integrations for new and existing customers
• Design interim integration solutions and document best practices
• Handle customer communications and setting expectations to drive maximum adoption
• Own the A to Z of new integrations through tracking and monitoring, testing and troubleshooting
• Manage and prioritize concurrent integrations
• Lead requirements gathering and documentation sign-off for integration projects
• Consistently and effectively communicate with all the relevant stakeholders
• Develop and maintain a deep understanding of our products, including their technical architecture, APIs, and integration capabilities
• Consult customers on building integrations in customer-led integrations utilizing our API documentation

Senior Integration Consultant

Freelance Digital Consultant

Principal Consultant – SOC Transformation, XSIAM Deployment

Senior Implementations Consultant

Consultor/a de Turismo Independiente

Cloud Consultant