Senior Integration Consultant
Fountain
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
Senior
Tech Stack
Oracle
About the role
- Own the implementation of 3rd party integrations to improve products and services with a focus on custom HRIS and CRM integrations, testing support and coaching customers on best practices
- Own the inbound integration pipeline and work with solution consultants for scoping technical integrations and Customer Success Team for current customer integration requests
- Perform complex data migrations and advanced imports/exports between multiple systems (ATS, CRM, HRIS, etc.)
- Configure new and reused integrations using middleware tools such as Prismatic, Workato or Zapier
- Create Integration Summaries and Documentation for customers and development team
- Work closely with developers & engineers to drive the product integration roadmap related to new integrations and product workflows
- Define strategies for how to rollout new integrations for new and existing customers
- Design interim integration solutions and document best practices
- Handle customer communications and setting expectations to drive maximum adoption
- Own the A to Z of new integrations through tracking and monitoring, testing and troubleshooting
- Manage and prioritize concurrent integrations
- Lead requirements gathering and documentation sign-off for integration projects
- Consistently and effectively communicate with all the relevant stakeholders
- Develop and maintain a deep understanding of our products, including their technical architecture, APIs, and integration capabilities
- Consult customers on building integrations in customer-led integrations utilizing our API documentation
Requirements
- 7+ years of experience in sales engineering, solution consulting, technical implementation or integration roles in the HR technology industry with experience with major HCM systems (e.g. SAP, UKG, Workday, Oracle, ADP, etc.)
- Strong understanding and experience in APIs and webhook integrations (ideally in an event-driven architecture)
- Advanced understanding and ability to explain system-to-system integrations
- Ability to manage time and work effectively within a fast paced, dynamic environment
- Proven track record of successfully managing complex technical projects under tight deadlines
- Experience working with both software developers and directly with customers, translating technical deliverables and project status to non-technical users
- Excellent Project Management skills and ability to pay attention to the fine details
- Familiarity with utilizing AI tools for efficiency and operational excellence
- Fluency in English
- Experience working with US based companies
Benefits
- FULL TIME EMPLOYMENT
- Competitive health insurance plans
- Christmas bonus
- Flexible time off
- Fountain-wide perks including paid holidays, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APIswebhook integrationsdata migrationsintegration documentationtechnical implementationsystem-to-system integrationsproject managementHCM systemsmiddleware toolsevent-driven architecture
Soft skills
communicationtime managementattention to detailcustomer coachingstakeholder managementproblem-solvingadaptabilitycollaborationleadershipcustomer success