Spring Fertility

Counselor

• Furnishing patients and healthcare providers with estimates related to upcoming treatment
• Collecting estimated liabilities from patients and applying payments to patient accounts
• Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities
• Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it
• Initiating prior authorization requests per insurance carrier requirements
• Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
• Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports
• Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction

Financial Counselor – Fertility

Technical Project Manager

• Serve as project manager for priority IT initiatives (infrastructure upgrades, EMR enhancements, security initiatives, analytics projects)
• Define business requirements, project scope, timelines, milestones, risks, and budgets
• Drive cross-functional project teams to successful outcomes
• Ensure compliance with HIPAA, HITRUST, and healthcare regulations during project execution
• Develop foundational PMO practices including templates, tools, and reporting frameworks
• Introduce project intake and prioritization processes in collaboration with leadership
• Standardize status reporting, risk tracking, and portfolio dashboards for IT projects
• Provide regular project updates to the Head of IT and other leaders and prepare concise dashboards for executives
• Facilitate meetings, steering committees, and working sessions
• Act as a trusted partner between IT and business/clinical stakeholders
• Identify gaps and opportunities in project governance and recommend scaling strategies to mature the PMO

IT Project Manager

Executive Assistant

The Executive Assistant provides high-level administrative support to the CEO and C-Suite, ensuring smooth daily operations and enabling leadership to focus on strategic priorities.
Manage complex calendars and schedule meetings across multiple time zones.
Coordinate detailed domestic and international travel arrangements, including flights, lodging, ground transportation, and itineraries, ensuring all logistics run smoothly.
Screen and prioritize incoming communications (email, phone, mail), responding or redirecting as appropriate.
Prepare and edit correspondence, reports, presentations, and other documents.
Maintain filing systems (digital and physical) and ensure records are organized and up to date.
Plan, schedule, and facilitate internal and external meetings, ensuring logistics, materials, and follow-ups are well-managed.
Coordinate and support Board of Directors meetings, including scheduling, preparing and distributing materials, managing logistics, and tracking action items.
Prepare meeting agendas, materials, and briefings for the executive.
Attend select meetings, take notes, and track action items.
Coordinate company events, board meetings, and off-site gatherings.
Assist in the planning, execution, and monitoring of special projects.
Track key deadlines and ensure timely completion of deliverables.
Liaise with internal teams and external partners to ensure smooth collaboration.
Handle sensitive information with the highest level of integrity and discretion.
Represent the executive’s office with professionalism in all interactions.