Business Systems Manager
Spreedly
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Tech Stack
About the role
- G&A Systems Ownership: Serve as the primary owner for Spreedly's core G&A business systems (e.g., billing, ERP, HRIS, legal/contract tools), ensuring they are stable, well-governed, and aligned with company priorities.
- Stakeholder Collaboration: Partner closely with stakeholders across Finance, Accounting, People Operations, Legal, Revenue Operations, and GTM teams to understand current pain points, gather requirements, and define an ideal future-state for our business systems.
- End-to-End Process Design: Map, design, and continuously improve end-to-end workflows (e.g., quote-to-cash, hire-to-retire) across multiple systems, ensuring solutions are intuitive and effective for end users.
- Automation & Optimization: Identify manual, error‑prone processes and drive automation and optimization across the G&A digital ecosystem to increase efficiency, reduce risk, and improve data quality.
- Systems Configuration & Implementation: Configure, maintain, and, where needed, help implement or migrate key tools (such as billing, ERP, and HRIS), translating business requirements into scalable, well-documented system configurations.
- Cross-System Data Flow & Governance: Ensure data flows cleanly and reliably between systems (for example, Salesforce → billing → ERP → HRIS), establishing standards and governance that support accurate reporting and auditability.
- Roadmapping & Prioritization: Develop and maintain a clear roadmap for G&A systems improvements, prioritizing initiatives based on business impact, risk reduction, and stakeholder needs.
- Change Management & Enablement: Lead change management for system and process updates, including communication, training, and documentation, so that end users adopt new capabilities successfully and with minimal disruption.
Requirements
- 4+ years of experience in Business Systems, Finance Operations, RevOps Systems, or Process Automation within a SaaS or fintech environment.
- Hands-on experience with ERP and billing platforms (e.g., NetSuite, Orb, Maxio, or similar).
- Strong understanding of quote-to-cash workflows and financial data flows.
- Experience working with CRM-adjacent systems and integrations (Salesforce familiarity preferred).
- Exposure to HRIS and contract management tools (e.g., Rippling, Ironclad, or similar).
- Technical aptitude with system integrations, APIs, or workflow automation tools.
- Self-starter who can execute independently without heavy hand-holding.
- Efficient collaborator who actively seeks stakeholder input and avoids operating in silos.
- Detail-oriented, with the ability to zoom out and make strategic system design decisions.
- Comfortable prioritizing what matters most and saying “not now” when appropriate.
- Strong communicator who can translate technical concepts into clear, practical guidance for non-technical users.
Benefits
- Competitive salary + Equity
- Outstanding Medical and Dental benefits, including 100% employer-paid options
- Company-paid Life and Disability insurance
- Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
- Open Paid Time Off policy + 12 weeks of paid leave for new parents
- Matching 401(k) plan (5% up to $5,000 yearly)
- Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
- $1,000 annual professional development stipend
- Access to company-paid professional coaching service
- Visits to HQ in Durham, North Carolina for remote employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business SystemsFinance OperationsRevOps SystemsProcess AutomationERPBilling PlatformsQuote-to-Cash WorkflowsSystem IntegrationsAPIsWorkflow Automation Tools
Soft Skills
Self-starterEfficient CollaboratorDetail-orientedStrategic Decision MakingPrioritizationStrong Communication