SpotOn

Account Executive

• Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses
• Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants
• Manage the full sales cycle from start to finish with a growing portfolio of clients
• Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing
• Work closely with our extended Sales Support team to help reach your monthly sales performance goals

Territory Sales Representative – Restaurant Specialist

Product Manager

• Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
• Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
• Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
• Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Technical Product Manager – Hardware

Backend Engineer

• Take end-to-end ownership: You don't close tickets and walk away. You own outcomes. When a partner integration breaks or a feature misses the mark, you see the fix through, wherever the problem lives in the stack.
• Work through real complexity: You'll build and maintain partner-facing APIs and integration systems at scale. Expect evolving third-party contracts, upstream inconsistencies, and reliability constraints. This is not simple CRUD work.
• Treat AI as a core development partner: You have hands-on experience with agentic coding workflows, custom skills and hooks, and design of development systems where AI writes the bulk of the code while you steer architecture, review, and quality.
• Drive technical direction: You contribute to architecture decisions, address tech debt before blocking the team, and raise the bar through code reviews and mentoring.
• Be a "whatever it takes" teammate: When a deadline gets tight or a cross-team dependency surfaces, you step in, figure out what's needed, and clear the path for the team.

Senior Software Engineer II, Golang, Partnerships

Android Engineer

• Architect, design, and ship Android solutions that run 24/7 on restaurant hardware - including fully offline, under network loss, with zero tolerance for data loss on transactions.
• Lead the reliability and resilience strategy for our Android platform: observability, fault tolerance, graceful degradation, crash-free rate targets, and disaster recovery.
• Drive performance work end-to-end - cold start, frame time, memory, battery, binary size, and local database throughput - with measurable outcomes.
• Set the bar for how our team uses AI in daily engineering work. Integrate tools like Claude Code, Cursor, GitHub Copilot, and internal agents into your own workflow, and help codify the patterns (prompts, agent instructions, MCP integrations, evaluation approaches) that make the rest of the team faster and more rigorous.
• Partner with Product, Design, Backend, Firmware, and Payments to translate restaurant operator problems into technical direction, and communicate trade-offs clearly to non-technical stakeholders.
• Mentor senior and mid-level engineers through design reviews, code reviews, pairing, and written technical guidance. Raise the team's ceiling, not just your own output.
• Own the full lifecycle: requirements, design docs, implementation, testing, rollout, monitoring, and iteration.
• Evaluate new technologies (including AI-augmented tooling, frameworks, and libraries) and make clear recommendations on what to adopt, what to defer, and why.

Staff Software Engineer – Android

Territory Sales Representative – Restaurant Specialist, Fluent in Mandarin

Full-stack Engineer

• Own the architecture and roadmap of the technical system.
• Quickly become the go-to expert in new codebases.
• Navigate ambiguity and turn complex problems into executable plans.
• Jump in to lead frontend or infrastructure issues as needed.
• Drive organizational progress through leadership roles such as ADRs and mentorship.
• Prioritize end-user journey and business metrics.

Staff Software Engineer, Full-stack Order – AI Fluency

Network Engineer

• Configure, maintain, and administer identity provider (IdP) platforms such as Okta, including automation of provisioning, deprovisioning, and access management workflows.
• Evaluate, recommend, and implement systems that enhance or replace existing solutions, with a focus on security, scalability, and automation.
• Develop, maintain, and continuously improve internal support documentation, runbooks, and operational procedures for the Systems team and stakeholders.
• Provide training and mentoring to Systems team members and cross-functional partners.
• Maintain detailed records of audit events, security incidents, and system changes; participate in risk assessments and self-assessments of system safeguards.
• Ensure compliance with corporate security policies, including participation in certification/accreditation and incident reporting processes.
• Manage and maintain LAN, WLAN, VPN, WAN, and ISP resources, including both physical and virtual network infrastructure.
• Monitor, review, and apply patches and firmware upgrades on network devices; maintain network diagrams and topology documentation.
• Perform physical server and network hardware installations and maintenance, including office buildouts and remote site support.
• Monitor and respond to security incidents and vulnerabilities.
• Support network automation initiatives (such as Meraki API and Terraform) and participate in network standardization projects.
• Administer and maintain the organization’s fleet of endpoints using MDM tools such as Iru and Manage Engine Endpoint Central.
• Enforce security policies and compliance requirements across all managed endpoints; manage software deployment, patching automation, and lifecycle management.
• Oversee device onboarding, offboarding, and recycling processes, including coordination with HR and Help Desk teams.
• Support and administer all communication and productivity platforms, including Google Workspace, Slack, Zoom, Atlassian (Jira/Confluence), A/V systems, and meeting room technology.
• Manage licensing, user provisioning, integrations, and automation across platforms.
• Participate in projects to improve collaboration, automate workflows, and enhance user experience.
• File and track change requests for any production environment testing or impactful changes, ensuring on-call personnel are included in the process.
• Maintain and update documentation for all tools, resources, and applications used within the team.
• Participate in knowledge sharing and cross-training initiatives.

System and Network Administrator

Technical Hardware Product Manager

Operations

• Lead regional client onboarding, including POS setup, installation, and configuration.
• Troubleshoot and resolve escalated technical, hardware, and payment processing issues.
• Identify inefficiencies and recommend or implement regional process improvements.
• Monitor deployment progress to ensure timely, accurate delivery of hardware and software.
• Maintain accurate records of merchant accounts and project activities in CRM systems.
• Support workflow standardization and operational best practices across regions.
• Collaborate with cross-functional teams to ensure seamless transitions from sales through implementation.
• Track and report key operational metrics, identifying trends and opportunities for improvement.
• Ensure compliance with company policies, data protection standards, and industry regulations.
• Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.
• Review and verify outcomes before submission to maintain consistency and high-quality standards.
• Identify and address process gaps or errors to drive continuous improvement and operational excellence.

Regional Operations Specialist

Data Engineer

• Architect, develop, and maintain scalable software solutions for our reporting and analytics platforms.
• Design and implement data pipelines, ETL processes, and integrations using ClickHouse, Streamkap, PostgreSQL, Snowflake, MongoDB, Kafka, and AWS.
• Write and Optimize SQL queries that drive merchant reporting outcomes and improve database performance across large-scale, distributed systems.
• Contribute to defining and refining system architectures, including cloud infrastructure and containerization strategies.
• Implement robust data observability monitoring, logging, and alerting solutions using tools like Grafana, Metaplane, and OpenTelemetry.
• Mentor junior and mid-level engineers, promoting technical excellence and best practices.

Territory Sales Representative – Restaurant Specialist

Territory Sales Representative – Restaurant Specialist

Territory Sales Representative – Restaurant Specialist

Technical Product Manager – Hardware

Senior Software Engineer II, Golang, Partnerships

Staff Software Engineer – Android

Territory Sales Representative – Restaurant Specialist, Fluent in Mandarin

Staff Software Engineer, Full-stack Order – AI Fluency

System and Network Administrator

Technical Hardware Product Manager

Regional Operations Specialist

Senior Data Engineer, Clickhouse