Spinnaker Support

Account Executive

• Proactive hunting activity in assigned territory
• Execute flawless Solution Selling sales engagements
• C-level communications, presentations and sales
• Lead and manage pursuit team consisting of subject matter expertise through a complex sales process
• Own scope discovery activities
• Consistently overachieve an attainable sales quota
• Maintain necessary opportunity pipeline to support sales quota performance expectations

Senior Account Executive – SAP

Manager

• This position is for a technical Service Delivery Manager.
• Must have excellent customer Ownership and communication, friendly interaction, and a passion to help customers with their software issues.
• Provide technical expertise required by Postgres support team.
• Troubleshoot customer under break-fix support : Performance tuning, backup strategy, migration optimizations and DBA activities.
• Drive customer satisfaction by tracking issues from start to closure.
• Monthly Customer Review engagements to foster stronger technical relations.

Technical Service Delivery Manager

Solutions Engineer

• Provide onsite management of all Spinnaker client payroll updates including managing offsite resources.
• Provide onsite SAP support for all HR / Payroll modules.
• Develop strong support-based relationships with our clients, must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.
• Continuously drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.
• Support clients with customizations and provide implementation and best practices process support.
• Must be able to work with global Spinnaker teams in all regions.
• Occasional after hours, weekends and holidays support for urgent customer issues.

Senior Account Executive – SAP

Technical Service Delivery Manager

SAP Functional Solutions Architect – HR & Payroll