Improve monitoring and alerting across infrastructure and application layers
Diagnose and reduce production instability, including load spikes and database bottlenecks
Strengthen our use of Datadog, particularly logging quality and alert signal-to-noise ratio
Improve capacity planning through testing, monitoring, and forecasting
Ensure new features ship with appropriate production metrics and reliability safeguards
Implement and maintain best practices across infrastructure security, compliance, and vulnerability management
Participate in on-call rotations, incident response, and post-incident analysis
Maintain clear and up-to-date infrastructure documentation
Improve our CI/CD pipeline and overall infrastructure performance

Requirements

4+ years of hands-on experience in infrastructure, DevOps, platform, or site reliability roles
Experience maintaining the reliability and scalability of a production SaaS application
Experience participating in on-call rotations and incident response
Strong working knowledge of infrastructure as code (e.g. Terraform), testing practices, containerisation, and orchestration
Experience with monitoring, metrics visualisation, and alerting platforms, ideally Datadog
Strong problem-solving ability and sound technical judgment in ambiguous environments
Clear communicator who documents decisions and contributes to thoughtful post-incident reviews
Comfortable getting close to the codebase when needed
Motivated to improve systems through automation and efficiency gains
Curious and resourceful — AWS documentation doesn’t intimidate you
Huge plus if you have: Experience optimising MySQL, PostgreSQL, or Redis; Deep familiarity with AWS; Advanced Datadog experience, particularly around logging and observability; Experience working within SOC2 or ISO27001 environments; Familiarity with Ruby or Ruby on Rails applications.

Benefits

Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
Unlimited holidays – Take the time you need to rest and recharge
Mental health support – Unlimited, immediate access to professional counseling via Spill
Retirement contributions – 401k or pension contributions depending on your location
Remote-first – Work where you’re most productive, with flexibility and trust as the default
Equity with real upside – Share in the long-term value you help create
Fully paid parental leave – Up to 16 weeks of paid leave for new parents
Learning budget – Annual funds for courses, books, or anything that supports your growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

infrastructureDevOpssite reliabilityinfrastructure as codeTerraformcontainerisationorchestrationmonitoringmetrics visualisationalerting

Soft Skills

problem-solvingtechnical judgmentclear communicationdocumentationpost-incident reviewsmotivationcuriosityresourcefulness