Spill

Product Manager

• Own end-to-end delivery for Marketplace features: discovery, spec, build, ship, and iterate.
• Analyse existing Marketplace features and find opportunities to improve adoption and revenue
• Use commercial modelling as the primary evidence in roadmap prioritisation, not gut feel, not a feature wish list
• Build pricing and packaging proposals for new and existing upsell features: understand costs (including AI call costs and third-party licensing), model revenue potential, and present a credible plan
• Evaluate build vs. buy decisions with vendors and partners. Scope what we'd need to build ourselves, find out what third parties charge, and make a defensible recommendation
• Work directly with the CFO to build and evolve the upsell line of Pinpoint's financial model
• Own the financial performance of the Marketplace vertical, not just track it, but understand the model behind it
• Conduct customer interviews, validate hypotheses, and synthesise insights into clear product decisions
• Maintain a clear, prioritised roadmap and be able to explain why things are in the order they're in
• Create clear specs, user stories, and acceptance criteria that engineering can move on confidently
• Present roadmap and commercial decisions to senior leadership
• Track meaningful metrics and proactively surface performance insights, not just report what happened
• Drive cross-functional alignment across Engineering, Design, CS, and Sales

Senior Product Manager

Infrastructure Engineer

• Improve monitoring and alerting across infrastructure and application layers
• Diagnose and reduce production instability, including load spikes and database bottlenecks
• Strengthen our use of Datadog, particularly logging quality and alert signal-to-noise ratio
• Improve capacity planning through testing, monitoring, and forecasting
• Ensure new features ship with appropriate production metrics and reliability safeguards
• Implement and maintain best practices across infrastructure security, compliance, and vulnerability management
• Participate in on-call rotations, incident response, and post-incident analysis
• Maintain clear and up-to-date infrastructure documentation
• Improve our CI/CD pipeline and overall infrastructure performance

Senior Product Manager

Senior Infrastructure Engineer