Senior Product Manager
Spill
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Job Level
About the role
- Own end-to-end delivery for Marketplace features: discovery, spec, build, ship, and iterate.
- Analyse existing Marketplace features and find opportunities to improve adoption and revenue
- Use commercial modelling as the primary evidence in roadmap prioritisation, not gut feel, not a feature wish list
- Build pricing and packaging proposals for new and existing upsell features: understand costs (including AI call costs and third-party licensing), model revenue potential, and present a credible plan
- Evaluate build vs. buy decisions with vendors and partners. Scope what we'd need to build ourselves, find out what third parties charge, and make a defensible recommendation
- Work directly with the CFO to build and evolve the upsell line of Pinpoint's financial model
- Own the financial performance of the Marketplace vertical, not just track it, but understand the model behind it
- Conduct customer interviews, validate hypotheses, and synthesise insights into clear product decisions
- Maintain a clear, prioritised roadmap and be able to explain why things are in the order they're in
- Create clear specs, user stories, and acceptance criteria that engineering can move on confidently
- Present roadmap and commercial decisions to senior leadership
- Track meaningful metrics and proactively surface performance insights, not just report what happened
- Drive cross-functional alignment across Engineering, Design, CS, and Sales
Requirements
- Direct PM experience in B2B SaaS, owning features end-to-end from discovery through to post-launch iteration
- Proven experience building pricing and packaging models for SaaS features: understanding cost inputs (licensing, API calls, infrastructure), revenue potential, and how to structure what you charge
- Experience evaluating build vs. buy decisions with external vendors or partners, not just theoretically, but actually doing it
- Understanding of upsell and NRR mechanics in B2B SaaS. You know why a number is what it is, not just what the number is
- Ability to defend roadmap decisions under pressure: structured, evidence-led, able to hold your own in senior leadership discussions
- Strong written communication. We value structured written thinking highly. How you write is how we'll assess how you think
- Comfortable with ambiguity and able to build structure from scratch
- Experience working at a startup or scale-up, ideally sub-500 employees. If your entire career has been at large enterprise companies, this is likely a stretch
- Has launched and grown an upsell or credit-based feature and can talk to both the commercial model and what actually happened
Benefits
- Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
- Unlimited holidays – Take the time you need to rest and recharge
- Mental health support – Unlimited, immediate access to professional counseling via Spill
- Retirement contributions – 401k or pension contributions depending on your location
- Remote-first – Work where you’re most productive, with flexibility and trust as the default
- Equity with real upside – Share in the long-term value you help create
- Fully paid parental leave – Up to 16 weeks of paid leave for new parents
- Learning budget – Annual funds for courses, books, or anything that supports your growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B SaaSpricing modelspackaging modelscommercial modellingbuild vs. buy evaluationfinancial modelingcustomer interviewsuser storiesacceptance criteriametrics tracking
Soft Skills
structured thinkingwritten communicationcross-functional alignmentability to defend decisionscomfortable with ambiguityanalytical skillspresentation skillsproblem-solvingstakeholder managementadaptability