Sphere Labs

Onboarding Specialist

• Own the product roadmap for KYC, KYB, and onboarding — the systems that decide who gets access to Sphere's infrastructure and how fast they get there, for both businesses and individuals, balancing conversion speed against the compliance rigor regulated financial infrastructure demands.
• Drive strategy for the onboarding API and SDK, making it easy for integrators to build on Sphere's onboarding and compliance programs directly.
• Shape our risk rating program in partnership with compliance — the models and workflows that determine how customers are tiered, reviewed, and monitored. It starts in onboarding and will feed Sphere's broader compliance engine.
• Build internal tooling that helps compliance and operations move faster without sacrificing controls: case queues, review workflows, escalation paths, and decision audit trails — translating regulatory requirements into product specs along the way.
• Organize and prioritize engineering work in your domain: writing specs, weighing tradeoffs, and unblocking execution day-to-day.
• Define and track the metrics that matter: onboarding conversion, time-to-approval, false positive rates, manual review volume, and operational efficiency.

Senior Product Manager – Onboarding and Compliance

Backend Engineer

• Work on long term major systems supporting our customers and their accounts.
• Work closely with our sales team to understand the current pain points of our customers.
• Work with third party vendors to integrate various systems.
• Expose core functionalities through our API.
• Research issues raised by clients & customers and help resolve them.
• Write high-quality code with an emphasis on scalability, stability, and traceability.
• Create and maintain technical documentation.

Senior Backend Engineer

Operations

• As VP of Operations, own the operating system behind Sphere's payments, banking, FX, and compliance flows globally.
• Turn live flow into a reliable, automated operation and make corridor launches repeatable.
• Operational execution across customers, vendors, banks, and internal systems: settlement, reconciliation, exception and failure handling.
• Onboarding, implementation, support, and servicing, owned end to end.
• Define the standard that holds across jurisdictions and decide where local divergence is necessary.
• Work closely with compliance and product teams to coordinate localized definitions of risk management programs.
• Own operational risk across flows, reconciliation, and vendor and rail dependencies.

VP of Operations

Frontend Engineer

• Work with our existing Frontend team to build a series of reusable components and design features.
• Design and develop for multiple audiences in a way that resonates with their unique needs.
• Analyze user behavior and engagement metrics to develop optimized flows.
• Work with your peers in the Product and Engineering teams to take key features live.
• Write high-quality code with an emphasis on reusability, reliability, and ease of use.
• Create and maintain technical documents including flow diagrams, development / testing documentation, and implementation guides.
• Work directly with product owners, end users, and clients to get feedback on your solutions before they go live.