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VP of Operations
Sphere LabsVP of Operations leading the operations for Sphere's payment infrastructure. Overseeing banking, compliance, and treasury operations on a global scale.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
operational systemspaymentsbanking infrastructureBaaSincident managementonboardingreconciliationrisk managementoperating metricscontrols
Soft Skills
high judgmenthigh ownershipsteady in ambiguity
Industry Keywords
fintechPSPsmoney movementmulti-rail operationsmulti-bank operationscompliancerisk opshigher-risk segmentshigher-margin segmentslocal divergence
About the role
Key responsibilities & impact- As VP of Operations, own the operating system behind Sphere's payments, banking, FX, and compliance flows globally.
- Turn live flow into a reliable, automated operation and make corridor launches repeatable.
- Operational execution across customers, vendors, banks, and internal systems: settlement, reconciliation, exception and failure handling.
- Onboarding, implementation, support, and servicing, owned end to end.
- Define the standard that holds across jurisdictions and decide where local divergence is necessary.
- Work closely with compliance and product teams to coordinate localized definitions of risk management programs.
- Own operational risk across flows, reconciliation, and vendor and rail dependencies.
Requirements
What you’ll need- 8+ years in fintech, payments, BaaS, banking infrastructure, PSPs, or money movement.
- Built operational systems 0-1 and scaled them 1-100 early-stage.
- Deep on payops, recon, incident management, onboarding, support, and controls.
- Sharp with operating metrics.
- High judgment, high ownership, steady in ambiguity.
- Strong Plus: Regulated, multi-rail, or multi-bank operations at scale.
- Stood up operations in a new country or corridor.
- Compliance or risk ops for higher-risk, higher-margin segments.
Benefits
Comp & perks- Own the operating system behind a global, multi-currency payments network.
- Real ownership, global scope with top-level counterparties and business opportunities.
- Competitive comp and equity.
- Fully matched health, vision, and dental.
- Laptop and travel stipends.
- Biannual global offsites.