Spectrum Association Management

Community Manager, HOA

Spectrum Association Management

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $57,500 per year

Job Level

SeniorLead

About the role

  • Act as the liaison between HOA boards of directors, homeowners, and vendors as the face of the organization.
  • Passionately live the Same Day Response Policy and provide customer service excellence.
  • Engage with board members and homeowners in assigned communities.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings; attend ~25-40 evening meetings annually.
  • Manage vendor relations, including bidding and project management for large projects.
  • Consult with other departments in support of communities.
  • Provide risk management, insurance, and litigation support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hour emergencies and perform additional tasks as necessary.

Requirements

  • Approximately ten (8+) years of solid work experience.
  • Ability to attend or run evening meetings (usually 30-40 per year).
  • High-level organizational skills in fast fast-paced environment.
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
  • Ability to catch on to other business computer systems.
  • Strong customer-friendly and informative communication skills.
  • Some experience and knowledge of financial statements and budgets.
  • Comfortable with public speaking in small and large meetings.
  • Great conflict management skills in sometimes stressful situations.
  • Experience with gathering bids for large projects and management of those projects.
  • Must be available for after-hour emergencies.
  • Must be able to commute to local office daily for the first year (initial training period).
  • Valid auto insurance meeting minimum state requirements with policy limits of at least $100,000.00 per accident and $50,000.00 per person; proof required at time of hire.
  • Customer-centric positive attitude, extreme ownership, coachable, highly organized, accountable, and strong multi-tasking abilities.
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