
Regional Account Manager
Spectrio
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Oklahoma • United States
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About the role
- Lead, manage and inspire the post-installation support and service phase of the client relationship and sales opportunity/revenue generation efforts
- Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan
- Remain current and knowledgeable on all Spectrio products and services
- Understand competitive climate of similar Spectrio products and services
- Establish productive, professional relationships with key decision makers in assigned customer accounts
- Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with consistent direct interface
- Modify and ensure playlists are current and targeted to the dealerships’ goals, traffic patterns, dwell times, customer demographics, etc.
- Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals
- Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience
- Evaluate client experience and utilization across multiple channels for best practice sharing
- Provide consistent feedback and perspective to upper management on competitive landscape
- Act as a liaison between internal Spectrio client interacting departments and Spectrio client base
- Launch and train on all product initiatives for new and qualified dealers
- Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
- Report all technical and/or content issues through proper channels, communicate resolution to dealer principal, general manager and/or point-of-contact and ensure thorough follow-up to client satisfaction
- Meet and/or exceed all designated key performance indicators on a monthly basis
- Develop and plan proficient, effective and value-added client contact travel schedules
- Adhere to all Spectrio branding and image guidelines, especially as it pertains to client collaboration
Requirements
- Bachelor's degree – business, marketing, communications or related field preferred
- Account management experience in the automotive industry preferred
- Driver’s license with good driving record required
- Relevant work experience of 6-8 years with outside automotive sales, a plus
- 5 years of successful sales and marketing experience in the automobile industry, ideal
- Must reside in the local market
Benefits
- Medical
- Dental
- Vision
- Paid Parental Leave
- 401k
- HSA
- FSA
- Dependent Care FSA
- Short and Long Term Disability
- Life Insurance
- EAP
- Paid Time Off
- Paid Sick Time
- Paid Holidays
- Education Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital engagement platformplaylist managementclient retention measurementuser experience optimizationsales and marketingaccount managementcampaign developmentperformance indicators
Soft Skills
leadershipcollaborationrelationship buildingcommunicationadvisingfeedback provisionproblem-solving
Certifications
Bachelor's degreeDriver's license