Spectrio

Sales Engineer

• Partner with Sales leadership to qualify complex opportunities and lead technical discovery sessions with customers
• Collaborate closely with Account Executives to develop solution strategies that align with client needs, business goals, and project requirements
• Design advanced, customized solutions for Digital Signage and 70 volt Audio Systems including integration with partner systems and third party platforms
• Lead technical aspects of proposal development, including RFP responses, statements of work (SOWs), and solution presentations
• Serve as the primary technical point of contact for strategic and high value accounts, ensuring solutions are technically sound and positioned for client success
• Drive solution adoption by clearly demonstrating technical capabilities, operational benefits, and value to the client
• Provide advanced troubleshooting and solution adjustments during the pre sales process to address evolving client needs
• Collaborate with engineering, product, and implementation teams to ensure proposed solutions are feasible, cost effective, and scalable
• Maintain expert level knowledge of Spectrio products, competitive offerings, industry trends, and emerging technologies to strengthen sales positioning
• Lead the creation and maintenance of technical documentation, diagrams, and workflow processes for complex system designs
• Mentor and provide guidance to Sales Engineer I team members, supporting skill development and technical problem solving
• Conduct training sessions for internal teams and customers on technical solution capabilities and best practices
• Build and maintain strong relationships with decision makers, technical influencers, and end users to identify and pursue future opportunities
• Continuously identify process improvements, tools, and technologies to enhance solution delivery and sales team effectiveness
• Comply with all applicable federal, state, and local regulations

Sales Engineer II

Engineering Manager

• Lead, mentor, and empower a high-performing agile development team to deliver cutting-edge, end-to-end audio and video marketing solutions.
• Bridge the gap between product strategy and technical execution, driving continuous delivery, optimizing team workflows, and fostering a culture of trust and technical excellence to support our growing subscription-based platform.
• Perform One-on-Ones: Regular touchpoints focusing on career growth, unblocking issues, and building trust (not just project status updates).
• Manage performance, set expectations, and deliver continuous feedback with formal performance reviews.
• Handle team building, interviewing, onboarding new talent, and managing exits or performance improvement plans (PIPs).
• Approve timesheets accurately and on time.
• Partner with the team to ensure backlog is refined, estimated, and ready for successful sprint starts.
• Facilitate continuous alignment and help the team reflect on improving processes during daily standups & retrospectives.
• Represent the team's accomplishments and deliverables at end-of-sprint review meetings.
• Track and report on team health and delivery performance (e.g., velocity, cycle time, burndown charts).
• Collaborate with the Product Owner to align on product priorities, roadmap feasibility, and defining upcoming work.
• Participate in architectural and design alignments with leaders across the backend, device, and in-reality teams to ensure technical cohesion.
• Manage and resolve high-priority production issues and outages as the point person for production escalations.
• Work with the Support team to triage, prioritize, and transition escalations from Zendesk into actionable Jira tickets.

Software Engineering Manager

Account Manager

• Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan.
• Remain current and knowledgeable on all Spectrio products and services.
• Understand competitive climate of similar Spectrio products and services.
• Establish productive, professional relationships with key decision makers in assigned customer accounts.
• Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with consistent direct interface.
• Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals.
• Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience.
• Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
• Meet and/or exceed all designated key performance indicators on a monthly basis.

Sales Engineer II

Software Engineering Manager

Regional Account Manager