Partner with operations, sales, and cross-functional teams to identify high-leverage opportunities for AI agents (e.g., lead qualification, outreach orchestration, operational monitoring, internal automations).
Architect, build, test, and deploy AI agents (prompt-based agents, agent frameworks, RAG pipelines, multi-agent orchestration).
Integrate agents into internal systems (CRM, workflow tools, internal dashboards, triggers, APIs, etc.).
Establish guardrails, safety checks, fallback logic, and human-in-the-loop mechanisms.
Document designs, agent behaviors, and escalate edge cases/pitfalls.
Train stakeholders and end users on how to interact with and govern these agents.
Stay current on agent frameworks, LLMs, prompt engineering, tool-augmented agents, and automation best practices; evangelize suitable innovations within the team.
Requirements
3+ years experience working with AI systems, especially prompt engineering, agent orchestration, embeddings/RAG, and LLM workflows.
Experience building agents (or autonomous/semi-autonomous software) applied to real business processes (sales, operations, workflow automation).
Strong software engineering skills: Python (or comparable), REST APIs, data pipelines, webhooks, etc.
Familiarity with CRM systems (e.g. HubSpot, Salesforce, Pipedrive), internal workflow tooling (Zapier, n8n, Make, etc.), possibly custom enterprise stacks.
Ability to translate non-technical needs (from ops/sales) into technical spec and vice versa.
Metrics-driven: you think in terms of KPIs, failure modes, monitoring, and ROI.
Excellent communication skills — comfortable working across technical and non-technical teams.
Ownership mindset: you see an opportunity, you dive in, you ship.