SPB Group

Chief of Staff

• Lead the Group's commercial activity across 7 countries
• Improve commercial management processes and tools
• Prepare strategic market reviews
• Coordinate and lead transformation projects
• Contribute to the production and analysis of indicators (KPIs)

Chief of Staff to the CEO Intern

Marketing

• Création, planification et publication de contenus pour les réseaux sociaux (LinkedIn, Facebook, Instagram)
• Modération des interactions
• Veille concurrentielle
• Production de contenus variés (articles, visuels, vidéos, e-mailings)
• Application de la stratégie LinkedIn
• Suivi des KPIs
• Optimisation des contenus pour le SEO
• Suivi des performances via Google Analytics
• Analyse des retours clients
• Mise à jour des questionnaires et études sur les besoins des assurés
• Cartographie des parcours clients et identification des points de friction
• Collaboration avec le service client et création de guides et FAQ

Stage - Marketing Digital, Commercial

Security Engineer

• Analyze, update and harmonize internal policies related to hygiene, safety and the environment to ensure their compliance and effectiveness.
• Develop the company’s vehicle policy and update the travel policy.
• Design management tools to ensure effective implementation and rigorous monitoring of the updated policies.
• Monitor audits and the associated action plans, ensuring proper execution and continuous improvement.

Project Officer – Internal Hygiene, Safety and Environment Procedures

Manager

• Serve as the single primary point of contact between SPB and our service providers.
• Coordinate and monitor external providers responsible for repairing insured property.
• Ensure the quality, responsiveness, and cost optimization of repair interventions.
• Implement corrective actions when necessary.
• Identify, qualify, and select specialized service providers.
• Manage day-to-day relationships with providers to ensure smooth operations.
• Define and track key performance indicators.

Repair Network Service Provider Manager

Data Analyst

• Collect, clean and structure data from various internal and external sources
• Analyze data to identify trends, correlations and business insights
• Create clear, visual reports and dashboards for business teams
• Collaborate with sales, operations and finance teams to understand their data needs
• Contribute to defining key performance indicators (KPIs)
• Ensure data quality, consistency and security
• Provide recommendations based on data analysis to improve overall performance
• Automate analysis and reporting processes using appropriate tools

Controller

• Performance monitoring: Conduct a monthly analysis of activity volumes
• Maintain detailed revenue tracking by offer/product type
• Produce ad hoc analyses at management's request
• Formalize operational recommendations
• Actively contribute to the preparation of the annual budget
• Implement revenue projection models
• Monitor variances between actuals and forecasts
• Participate in the continuous improvement of forecasting tools
• Perform margin calculations by program
• Produce economic analysis reports
• Work closely with the sales teams
• Build and maintain dynamic dashboards

Operational Management Controller

• Perform monthly analysis of activity volumes
• Monitor revenue by product/offer type
• Produce ad hoc analyses for management
• Formalize operational recommendations
• Contribute to the preparation of the annual budget
• Develop revenue projection models
• Track variances between actuals and forecasts
• Calculate margins by program
• Work closely with commercial teams
• Build dynamic dashboards

Product Designer

• Analyze user needs.
• Improve customer journeys and the interfaces of our client extranets.
• Collaborate with the IT team to integrate UX at every stage of development.
• Create wireframes, prototypes and mockups.
• Measure and monitor UX performance using metrics and propose improvements.

UX Designer

• Analyze user needs.
• Improve customer journeys and the interfaces of client extranets.
• Collaborate with the IT team to integrate UX at every stage of development.
• Create wireframes, prototypes and mockups.
• Measure and track UX performance using metrics and propose improvements.