Spark

Sr. Business Systems Specialist

Spark

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $110,000 - $125,000 per year

Job Level

Senior

Tech Stack

PythonSparkSQL

About the role

  • Lead the integration, ongoing maintenance, and strategic enhancement of key business systems such as Front, Airtable, Dialpad, Notion, Calendly, and more. Leverage a comprehensive understanding of each platform’s capabilities and interdependencies to drive seamless, cohesive workflows across the organization.
  • Take full ownership of implementing and maintaining Spark’s core systems, ensuring they are fully aligned with organizational objectives, scalability requirements, and compliance standards. Drive continuous improvement to meet evolving business needs.
  • Collaborate with internal teams to collect, analyze, and synthesize data from diverse sources and platforms, ensuring it’s actionable and supports key decision-making processes. Provide data insights that inform strategic initiatives across departments.
  • Lead regular audits and quality assessments to ensure the integrity and accuracy of data, promptly addressing discrepancies and instituting corrective actions to prevent recurring issues.
  • Manage complex data integration projects, ensuring seamless data flow from external partners and systems into Spark’s infrastructure.
  • Spearhead the design and execution of scalable data processing solutions to meet the growing demands of a rapidly expanding organization.
  • Serve as the go-to expert for internal tools, providing advanced guidance and support to teams on best practices for system usage, troubleshooting, and process optimization
  • Lead the creation, editing, and maintenance of comprehensive documentation, ensuring clarity and accessibility for both technical and non-technical stakeholders. Foster cross-functional understanding and alignment through clear, concise communication.

Requirements

  • 5+ years of operations, consulting, or data experience
  • Expertise with Airtable and/or Intercom
  • Strong technical acumen with a demonstrated ability to quickly learn and apply new tools, systems, and technologies, translating technical challenges into actionable business solutions.
  • Strong track record of navigating and resolving intricate data and workflow challenges, using a combination of strategic thinking and hands-on problem-solving to drive operational improvements and deliver results.
  • Exceptional attention to detail
  • Influencial cross-functional communication & stakeholder management
  • Ability to understand complex business logic and translate it into technical processes
  • Ability to continuously refine processes, adopt new technologies, and incorporate feedback
  • Independent & comfortable with ambiguity